Arghhh I need to vent.
I'm a beginner in this world, mostly I have made cakes and cupcakes for close friends and some word of mouth has spread, but still, only a couple of my cakes have gone to people I had never met before with good results so far. This is not my main job yet as I work full time at an office, so I make cakes in my spare time and usually accept requests with 2 weeks in advance, so I can organize my week.
Last Thursday, my brother emailed me at work, saying one of his friends needed a cake for 30 people, for her husband's birthday, she had in mind a "Jack Daniel's cake". He sent me a picture of a label cake from a search in Google, and I thought 'well, this looks relatively easy', it's a sheet cake covered in black with the label made on top. Ok I said, just ask her about when she needs it. Turns out, it is for this Friday the 3rd. I already had another cake requested for Saturday, but said I would squeeze it in being that it was his friend asking, and I didn't want to let my brother down or make him look bad. She inquired about flavors, and I sent her a list of options and preferred combos along with my prices and my personal email so we could keep in touch.
That Thursday I heard nothing back from her. On Friday I asked my brother if he had heard anything back, and he had not. Still, off from work I went directly to buy the pan I needed for said cake, just in case.
At 6.30PM on Friday, she writes back, saying she had changed her mind about the size, she would be needing a cake to feed 20 instead of 30; she asked how big it would be, and also, how about if it was a round cake instead, how big would it be then. She said she was not sure about the fillings yet. I replied to her questions, and politely asked to confirm flavors by Sunday if she was ordering.
On Saturday by 7.30PM, she emails saying she's out of town and she lost the email with the flavor combinations (huh?) and she was still undecided... OMG at this point I was picturing her as a trouble customer. So I send her the flavors again, hoping I would get a prompt reply... but I got No-Thing.
On Sunday I assume she isn't ordering because I didn't hear back from her at all during the day, I was already busy working in advance for the other cake I have to make. I went to bed by 11PM last night and turned off my phone.
This morning I open my email and OHH Surprise! She emailed at 11.50PM last night, finally with a decision on flavors, and asking "What about the design? do you have any ideas or should I get you some?" - REALLY PEOPLE!?... >:/ This whole time I am thinking "Jack Daniel's label sheet cake, covered in black fondant with lettering on white gumpaste and accents in white royal icing" and she's picturing a design? - NO girl, I am making you the label cake of the first picture I was sent.
At this point, should I go ahead and make her cake? I've never asked but, should I just ask for a deposit of half the price?... Am I being too much of a B word?