Cross Border Shopping Bummer

Decorating By peanut2 Updated 2 Dec 2005 , 3:59pm by lotsoftots

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peanut2 Posted 30 Nov 2005 , 5:52pm
post #1 of 9

Boy, it's frustrating. I just received a $27 order for some cake supplies..and and I had to pay $23.00 to ups. $17.00 of that was the brokerage fees. jThe company had made an error by not shipping it out for two weeks, so they waived the $8.00 shipping at their end.
Very discouraging.

8 replies
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gilson6 Posted 30 Nov 2005 , 5:55pm
post #2 of 9

Can you PM me a list of the stuff you ordered and who you ordered it from? I would like to do a "test" order to see how much it would cost to ship to me and me ship to you. I'm thinking about starting a "shipping business" for orders like yours. I think this would be a great opportunity for us as cake decorators to help each other out.

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MelC Posted 30 Nov 2005 , 6:38pm
post #3 of 9

Peanut2 ... check out www.cakescanada.com ... it's a new site for/by Canadian cake decorators to help us find Canadian sources so we can avoid that whole customs/shipping thing!

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blittle6 Posted 30 Nov 2005 , 6:42pm
post #4 of 9

My mom has many European friends and I know they buy things and have it shipped to her here in the US then she sends it to them in Europe. It saves them a lot of money that way. They pay here via paypal anytime they need to. It is great. When she is busy I help her out. I'd be glad to do the same with anyone here as well. I have many wholesale accounts I can use as well to save more $$. Just PM me if you are interested.

Berta

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tanyap Posted 30 Nov 2005 , 7:10pm
post #5 of 9
Quote:
Originally Posted by gilson6

Can you PM me a list of the stuff you ordered and who you ordered it from? I would like to do a "test" order to see how much it would cost to ship to me and me ship to you. I'm thinking about starting a "shipping business" for orders like yours. I think this would be a great opportunity for us as cake decorators to help each other out.




gilson6...make sure you understand all the nuances of shipping US to Canada...I used to work at a NZ-Based company that has a satellite office in Toronto and North American Headqtrs here in Houston...you have to follow the rules to the minutest details otherwise they will block and hold your shipment and then it would take ALOT of phone calls, documentation and time to get the packages released....especially if you're doing it on a long-term, business basis...and then if you end up shipping products that are not part of the NAFTA agreement then there's other issues involved...we had a big shipment stopped once because we had packaged logo-embroidered winter jackets to our employees there and they stopped the WHOLE shipment (goods worth over $200K) for 3 lousy jackets for over 3 weeks!!

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Lisa Posted 30 Nov 2005 , 9:25pm
post #6 of 9

Oh that is discouraging icon_sad.gif I ship to Canada a lot via USPS and the shipping averages about $18-$20. They never seem to care what I'm shipping though. I declare it in general terms and no questions asked. I wonder if I've ever shipped anything I shouldn't? What are things that can't be shipped to Canada? Or maybe it's just because my shipments are individual packages so they don't care as much?

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cake4you Posted 1 Dec 2005 , 2:35pm
post #7 of 9

I have noticed that when you put "gift" as the decription on the customs tag, you can get around the customs / brokerage / duty thing....but that is hard to get a supplier to do for you....a friend yes, but suppliers balk at that idea!!!

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Kiddiekakes Posted 1 Dec 2005 , 2:42pm
post #8 of 9

Canada Customs charges a $5.00 fee on anything listed as over $20.00 value.As the value increases...so does the customs fees.There is really no way of getting around Brokerage fees charged by companies like UPS,FEDEX,etc....that is part of the fees when you use their service.The value on the package will definetly lower the brokerage fees and on the back of the invoice slips you can dispute the fees if you have proof that the item you bought was not the value that the sender put down.I have done this with a few Ebay sellers who sent items listed a NEW value and not what I paid...UPS adjusted the brokerage charges and sent me a new invoice nearly half of the original.

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lotsoftots Posted 2 Dec 2005 , 3:59pm
post #9 of 9

I'm curious, my Canadian friends, what you are ordering. Is it cake making supplies that you don't have readily available, or did you think it would be simply less expensive, not realizing how costly the shipping would be? I ask because I'm very near the Windsor/Detroit border and sometimes buy things in Canada just because it's so much cheaper. Although, I must say that these trips have become more infrequent--most products are the same or more as what we have here in the US. Now, that said, I will never be able to get a decent wheel of brie here in the States, so I will continue to cross borders for that indulgence!

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