Wedding Cake Disaster.

Decorating By BakerBee7468 Updated 23 Aug 2013 , 8:29pm by smittyditty

BakerBee7468 Posted 15 Aug 2013 , 10:34pm
post #31 of 146

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Original message sent by howsweet

Well, I don't know how big it was, but if it had been a 7-10-13, I'd have quoted it at $765 (489 pounds), so from my point of view, she got what she paid for.

Wow! $200, if that's true from the original picture to what she got, then yeah she got what she paid for if she thought she was going to get an expertly done cake like the original she's crazy. The original might not be to everyone's liking but it was a nicely done cake. I thought it was worth at least $900 if not more

daryll Posted 15 Aug 2013 , 10:34pm
post #32 of 146
Quote:
Originally Posted by BatterUpCake 

You just think you are better than everyone else because you bake from scratch...oops. Sorry. Wrong thread. LOL

 

bahahahahahaha...i went to bed and when i woke up it had all been deleted...thought i must have dreamt it!!

AZCouture Posted 15 Aug 2013 , 10:37pm
post #33 of 146
Quote:
Originally Posted by daryll 

 

bahahahahahaha...i went to bed and when i woke up it had all been deleted...thought i must have dreamt it!!

No, sassy pants BatterUp is resurrecting it!icon_razz.gif

BatterUpCake Posted 15 Aug 2013 , 10:39pm
post #34 of 146
Quote:
Originally Posted by BakerBee7468 


I do wonder as well.

$200 in US $$

BakerBee7468 Posted 15 Aug 2013 , 10:41pm
post #35 of 146

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Original message sent by Relznik

Well, yes and no....

....  As I said previously (and by the way, I don't know the bride or groom or cake maker) at £130, perhaps alarm bells [I][B]should[/B][/I] have started ringing.

But on the other hand, there's every possibility that she's never ordered a cake before.  Perhaps she's only ever picked up a cake in the supermarket for well under £10.  In which case, £130 would seem like a lot of money.

And even if she [I][B]did[/B][/I] think she was getting what she thought was the bargain of the century, it STILL doesn't entitle someone to completely shaft the couple on their wedding day with that absolute abomination which is NOTHING like what they ordered.  It would have been kinder and more honest if the cake maker had phoned the day before to say "I cannot do this.  I thought I could but I can't..." and then they could have taken a decision whether to have a more traditional cake that perhaps the cake maker would have been able to do (although, in fairness, I REALLY doubt that she could produce anything of a good quality! LOL)  or they could have hot-footed it down to Marks and Spencer or Waitrose (slightly more upmarket supermarkets in the UK) and bought a pre-iced white cake to stack and decorate with flowers.....

True, in fairness I do think that it wasn't right of the baker to give a badly done cake an ruin a wedding day, but I do still think that ignorance is not bliss in these situations. Whether or not someone is ignorant to the prices of quality cakes is irrelevant if the want their wedding to be perfect as possible to their specifications. They should ask around. Get other people's opinions. Though I think it's fair to think the baker knows what they're doing, the bride should have gotten proof. If the baker shows false pictures ( pictures that are not their work) then the bride has cause to be upset

BakerBee7468 Posted 15 Aug 2013 , 10:49pm
post #36 of 146

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Original message sent by howsweet

Well, I guess we're going to disagree about that. I'm in possession of several cake photos that are copies of my cakes,  and I would never humiliate anyone by sending them in to Cake Wrecks.

She tried to draw national attention to her situation and said this, "We have things in motion [B]to prevent this person ever making a cake again[/B] and upsetting, or trying to rip off other unsuspecting customers." She sounds like a bridezilla to me. I wouldn't be the least bit surprised to find she went with the lowest bidder.If that's the case, how about "lesson learned" and having the grace not to advertise her foolishness.  I just don't see how all the blame and shame should go to the person who stupidly thought they could make this cake.

I agree. It's not all on the baker.. I also wouldn't be surprised if she was cheap and wanted the most cake for the least amount of money. The think that gets me is that people take photos of what they want around to different bakers to get quotes and never think about why the bakers with the drastically lower prices, why are they those prices? Why are they so much lower? I realize that they don't, they're just happy to get the lowest price for the same picture.

Lucky6 Posted 15 Aug 2013 , 10:58pm
post #37 of 146
Quote:
Originally Posted by BatterUpCake 

You just think you are better than everyone else because you bake from scratch...oops. Sorry. Wrong thread. LOL

Made my day buahaaahaha...I like cake icon_wink.gif

as you wish Posted 15 Aug 2013 , 11:00pm
post #38 of 146

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Original message sent by BakerBee7468

I agree. It's not all on the baker.. I also wouldn't be surprised if she was cheap and wanted the most cake for the least amount of money. The think that gets me is that people take photos of what they want around to different bakers to get quotes and never think about why the bakers with the drastically lower prices, why are they those prices? Why are they so much lower? I realize that they don't, they're just happy to get the lowest price for the same picture.

That's where I think those low price bakers are doing the biggest disservice all around. People get those low, low quotes and think "If its possible to get cake for that price, then those higher priced bakers must be trying to rip me off!" instead of "Wow! I bet they will do a crap job for that price!" And then when they get their horrific cake they have completely forgotten that they chose it based on the lowest price. Eventually low-ball baker will fold due to inability to turn a profit (and probably bad reputation) but the idea that custom cake can be had for that price is still out there.

BakerBee7468 Posted 15 Aug 2013 , 11:03pm
post #39 of 146

AThere's a lesson in this for both bakers and ppl buying from bakers. Bakers should not take on projects that require skills they don't have. People should stop expecting an expensive cake for $50. I suspect that even if those of us with great skills taught those who don't for free there would still be those making cakes like the one on that link...

Smckinney07 Posted 16 Aug 2013 , 12:02am
post #40 of 146

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Original message sent by AZCouture

I love her sense of humor! Maybe this will scare the bageebus out of some of these people who have been getting away with it for far too long! (please do NOT throw 'we all start somewhere at me, please just don't.) 

Baker makes a few cakes for mum and sister. Family and friends naturally say they're cuuuuuute, you should open shop! Baker takes them literally. Baker never does anything to advance her skills, or presentation, because hey! Mom and all of her friends keep saying they're awesome, cause what do they know, and why would they say they she needs to go to a class? That would be meaaaan!

So baker keeps pumping out things that just aren't really acceptable, because not only does she keep getting awesome feedback, she's charging literally nothing, and who wants to make a fuss over a few bucks? No, they just say "errrr, thanks" and they're done with it. No feedback there, unless it's mom and friends again with the predictable "amaaaaaazing! You could knock the socks off of Buddy!"

And the cycle continues.

So I guess I was wrong though, they wouldn't think it applies to them at all.

Just a bit of sarcasm people, with a little bit o' truth too.  

This is too true! There are so many people in my town that are in 'business' or baking 'just for ingredients' it drives me crazy! I know it's not just my town, it's everywhere. I also know everyone has to start somewhere, I did.

And the other comment someone else made about people who price correctly, customers think we are ripping them off (not that I would want those customers anyway).

I suppose I imagine the bride going to a couple different decorators and getting a real price for a real product, then comes along my friends, sisters, friend who says I'll do it for 1/4 of that price. I guess it doesn't really matter, I just think the bride is partially responsible for her CakeWreck.

morganchampagne Posted 16 Aug 2013 , 12:08am
post #41 of 146

AThis is/was my worst nightmare. This is why from the beginning I only take cakes I KNOW I can do, I would not take a cake and deliver a complete fail. I'ts such short term thinking to take a cake you can't do, because you want the expensive order.

I feel so bad for everybody involved. & because this is my field...I feel especially bad for the decorator. I only hope that she can recover her business and be successful one day.

BatterUpCake Posted 16 Aug 2013 , 12:20am
post #42 of 146

I'm sorry but I feel for the bride. Anyone who would deliver this to a bride on one of the most important days of her life IS NOT a baker. Luckily this was not a drama queen "Oh my life is over. My wedding was completely ruined!!!!icon_cry.gif!!!!" Yes the bride should have done her due diligence and NOT gone with the cheapest quote. But at some point the baker should have seen...THIS IS NOT WORKING...and told the bride before the wedding. JMO...

Elcee Posted 16 Aug 2013 , 12:22am
post #43 of 146

I wonder if the baker profusely apologized and produced a FULL refund on the spot, which is the least she should have done. I'm guessing not.

 

Makes me think of the posts we see...wedding cake disaster, should I refund? The decorator waffles for days while people here argue...yes, refund, no refund...free cake in the future...how much should be given...they ate the cake...they didn't ask for a refund..etc. In the meantime, the customer just gets angrier and angrier and suddenly the cake is on eBay, or Facebook, or Cake Wrecks.

cakefat Posted 16 Aug 2013 , 12:24am
post #44 of 146

Just guessing but I do have to wonder if the end result cake looks very similar to the other cakes in the baker's portfolio? I mean, skill level wise. I'm going to say..maybe!

 

 I have to wonder if the bride saw any of the baker's other cakes?? Because who orders a wedding cake and doesn't even look at the baker's photos of what they can do? Unless they had 'borrowed' other people's photos?

AZCouture Posted 16 Aug 2013 , 12:25am
post #45 of 146

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Original message sent by Elcee

I wonder if the baker profusely apologized and produced a FULL refund on the spot, which is the least she should have done. I'm guessing not.

Makes me think of the posts we see...wedding cake disaster, should I refund? The decorator waffles for days while people here argue...yes, refund, no refund...free cake in the future...how much should be given...they ate the cake...they didn't ask for a refund..etc. In the meantime, the customer just gets angrier and angrier and suddenly the cake is on eBay, or Facebook, or Cake Wrecks.

Ding ding ding!!

BatterUpCake Posted 16 Aug 2013 , 12:33am
post #46 of 146
Quote:
Originally Posted by Elcee 

I wonder if the baker profusely apologized and produced a FULL refund on the spot, which is the least she should have done. I'm guessing not.

 

Makes me think of the posts we see...wedding cake disaster, should I refund? The decorator waffles for days while people here argue...yes, refund, no refund...free cake in the future...how much should be given...they ate the cake...they didn't ask for a refund..etc. In the meantime, the customer just gets angrier and angrier and suddenly the cake is on eBay, or Facebook, or Cake Wrecks.

But what would we do for entertainment if these situations did not exist?

howsweet Posted 16 Aug 2013 , 12:53am
post #47 of 146
Quote:
Originally Posted by Elcee 

I wonder if the baker profusely apologized and produced a FULL refund on the spot, which is the least she should have done. I'm guessing not.

 

Makes me think of the posts we see...wedding cake disaster, should I refund? The decorator waffles for days while people here argue...yes, refund, no refund...free cake in the future...how much should be given...they ate the cake...they didn't ask for a refund..etc. In the meantime, the customer just gets angrier and angrier and suddenly the cake is on eBay, or Facebook, or Cake Wrecks.


We may never know, but I can't imagine anyone not being beyond apologetic bringing this cake. That said, there's a lot to this story I have trouble imagining. And if she was like many home bakers, she may not have even gotten a deposit.

 

I think taking it public was tacky. When I was a victim of credit card fraud, should I have posted the cake photo on my Facebook page and said Chumley's girlfriend steals cake?

bubs1stbirthday Posted 16 Aug 2013 , 12:55am
post #48 of 146
Quote:
Originally Posted by BatterUpCake 

I'm sorry but I feel for the bride. Anyone who would deliver this to a bride on one of the most important days of her life IS NOT a baker. Luckily this was not a drama queen "Oh my life is over. My wedding was completely ruined!!!!icon_cry.gif!!!!" Yes the bride should have done her due diligence and NOT gone with the cheapest quote. But at some point the baker should have seen...THIS IS NOT WORKING...and told the bride before the wedding. JMO...

Totally agree. The baker had every opportunity to call someone (anyone she could contact in the family) and say that the cake was a failure and not just present that terrible looking thing. It is kind of funny to be looking at the situation - not so funny if it were your cake. I do think that it is amusing to put it on Ebay - a humorous thing to do with the cake lol. She didn't name the Baker and I think that was the correct thing for her to do. the baker know who they are and I am betting they will think twice before doing this to someone again.

Smckinney07 Posted 16 Aug 2013 , 12:56am
post #49 of 146

AOh don't get me wrong, the faker shouldn't be in business! I doubt she will be after this.

YES! 'Help, Emergency First Wedding Cake in two days...'

AZCouture Posted 16 Aug 2013 , 1:00am
post #50 of 146
Quote:
Originally Posted by howsweet 

 

When I was a victim of credit card fraud, should I have posted the cake photo on my Facebook page and said Chumley's girlfriend steals cake?

Seriously, from the bottom of my cold but humurous (I am so not trying to spell that correctly for a third time!!!!) heart, isn't it kind of like businesses posting bad checks for everyone to see? Unless you think that's tacky too, which by all means, I won't hold against you.

 

Ok, what is this cc fraud thoust speak of, and who is Chumley?

Elcee Posted 16 Aug 2013 , 1:32am
post #51 of 146
Quote:
Originally Posted by howsweet 

I think taking it public was tacky. When I was a victim of credit card fraud, should I have posted the cake photo on my Facebook page and said Chumley's girlfriend steals cake?

While I agree in theory that it was tacky to take it public, my point was that the bride may not have felt the need to take it public had the baker done the right thing. In this case, the right thing is an apology and a refund (or no charge, if the cakes wasn't paid for in advance). However, I believe it states in an earlier post that the cake cost $200 USD which to me indicates that the baker was paid.  

ttaunt Posted 16 Aug 2013 , 2:12am
post #52 of 146

The bride got back at the baker behind this uneven wedding cake, which looks nothing like the cake she ordered.

ttaunt Posted 16 Aug 2013 , 2:14am
post #53 of 146

 I think the baker misunderstood and thought it was supposed to be used tires. If I would have made this cake I would have tripped on purpose on way in to deliver,fallen on cake to totally destroy evidence and given full refund on spot. But that's just me.

BatterUpCake Posted 16 Aug 2013 , 2:15am
post #54 of 146
Quote:
Originally Posted by ttaunt 

 I think the baker misunderstood and thought it was supposed to be used tires. If I would have made this cake I would have tripped on purpose on way in to deliver,fallen on cake to totally destroy evidence and given full refund on spot. But that's just me.

lol

scrumdiddlycakes Posted 16 Aug 2013 , 2:54am
post #55 of 146
Quote:
Originally Posted by BatterUpCake 

You just think you are better than everyone else because you bake from scratch...oops. Sorry. Wrong thread. LOL

and she has no life!!!!

 

The fact that the baker left the cake, means on some level, he/she thought it was acceptable. That says all I need to know about the decorator.

Severely underpricing is bad, taking an order that is out of your depth is worse, delivering that to a couple on their wedding day is totally unacceptable, and means you are going to end up on cake wrecks.

I have seen some decorators who do messy work, and think it is really good, but his/her fondant isn't even the same purpley-gray colour on each tier. The person knew it was crap, and they left it at someone's wedding.

I'm sorry, I have no sympathy for the producer of the cake. When she/he realized things were going so horribly sideways, they should have gone to a reputable baker, provided a substitute cake, (I don't care if it's a plain white 2 tier,) refunded all money, covered the cost of the new cake and apologized like mad.

 

This is why questions like, "I have a shoe cake due on Saturday, anyone have a tutorial for me?" make me cringe. Sometimes they turn out amazing, and sometimes they turn out like this.

If you are taking orders and money, you are saying you are a professional, and will produce a professional product.

Of course a bride and groom will go for a cheap price, muggles have NO idea what goes into cake decorating.

 

That said, I'm sure the baker has been taught his or her lesson, and I hope the bride doesn't start publicly giving out her information. I can't imagine that humiliation.

AZCouture Posted 16 Aug 2013 , 3:34am
post #56 of 146

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Original message sent by scrumdiddlycakes

and she has no life!!!!

The fact that the baker left the cake, means on some level, he/she thought it was acceptable. That says all I need to know about the decorator. Severely underpricing is bad, taking an order that is out of your depth is worse, delivering that to a couple on their wedding day is totally unacceptable, and means you are going to end up on cake wrecks. I have seen some decorators who do messy work, and think it is really good, but his/her fondant isn't even the same purpley-gray colour on each tier. The person knew it was crap, and they left it at someone's wedding. I'm sorry, I have no sympathy for the producer of the cake. When she/he realized things were going so horribly sideways, they should have gone to a reputable baker, provided a substitute cake, (I don't care if it's a plain white 2 tier,) refunded all money, covered the cost of the new cake and apologized like mad.

This is why questions like, "I have a shoe cake due on Saturday, anyone have a tutorial for me?" make me cringe. Sometimes they turn out amazing, and sometimes they turn out like this. If you are taking orders and money, you are saying you are a professional, and will produce a professional product. Of course a bride and groom will go for a cheap price, muggles have NO idea what goes into cake decorating.

That said, I'm sure the baker has been taught his or her lesson, and I hope the bride doesn't start publicly giving out her information. I can't imagine that humiliation.

Amen times a thousand! And BatterUp, do you have that out of your system yet?! :D

AZCouture Posted 16 Aug 2013 , 3:36am
post #57 of 146

AI'm telling ya, one person says "amaaaaazing", and all of a sudden they're Sylvia Weinstock.

howsweet Posted 17 Aug 2013 , 12:57am
post #58 of 146

I just want to say that none of my posts were intended to sound like I was siding with the baker. I just suspect that both sides were culpable. But no question, the onus is on the baker.  Also, on Ebay the bride literally stated that she was taking steps to make sure this person never bakes a cake again, which says something about her in my opinion.

Quote:
Originally Posted by AZCouture 

Seriously, from the bottom of my cold but humurous (I am so not trying to spell that correctly for a third time!!!!) heart, isn't it kind of like businesses posting bad checks for everyone to see? Unless you think that's tacky too, which by all means, I won't hold against you.

 

Ok, what is this cc fraud thoust speak of, and who is Chumley?

I wouldn't do that either. Not because I'm so high and mighty, but because that's not how I want to appear to my customer base. Chumley's girlfriend ordered a cake and paid with a stolen credit card. Luckily it was only a $200 cake. I did threaten to post that on Facebook, but wouldn't do that. It's the only time I haven't been paid. Chumley was the name on the cake.

AZCouture Posted 17 Aug 2013 , 1:27am
post #59 of 146

AOhhh gotcha. You know, thinking about it a little more, the bride does sound a little overly vindictive, if it can even be assigned levels of acceptance. Maybe she is just puffing herself up, barking loudly with no real intention of biting. But I guess her Ebay sale is a pretty big bite...lol.

cakefat Posted 17 Aug 2013 , 3:44am
post #60 of 146
Quote:
Originally Posted by howsweet 

I just want to say that none of my posts were intended to sound like I was siding with the baker. I just suspect that both sides were culpable.

 

I tend to agree here, that both sides were are at fault. The baker for agreeing to something that they just were not capable of -and accepting payment for, making and delivering a cake like that..but also to the bride for most likely going for the cheapest baker she could find. It's just a classic case of you get what you pay for.

 

She's acting so surprised that that her cake was terrible..when she most likely went with the lowest price baker she found. (now of course that is an assumption on my part- but really a wedding cake for 130 or 140GBP?!). She should realize that she has a part in that cake as well. 

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