Customer Surveys...

Business By baycheeks1 Updated 17 Aug 2009 , 2:39pm by baycheeks1

baycheeks1 Posted 17 Aug 2009 , 4:19am
post #1 of 3

After you've had a consultation, made the cake, and delivered it, do you ever send out a survey to get thier feedback of the overall service? And if so, do you use a survey online copmany?

The one I was looking as it eSurveysPro dotcom?

I'm trying to decide if I want to create a survey to send out to customers after they've had a wedding or birthday or whatever the occasion may be...


2 replies
__Jamie__ Posted 17 Aug 2009 , 4:24am
post #2 of 3

I tend to delete anything unsolicited. I would make it highly personable, and if wasn't a hand written note, at least a personalized e-mail.

baycheeks1 Posted 17 Aug 2009 , 2:39pm
post #3 of 3

So just sort of a thank you from you? I do thank you's too, I was just wondering if anyone did survey type things...

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