Price Quotes Via Email: How To Handle?

Decorating By ZAKIA6 Updated 27 Oct 2008 , 11:00pm by ZAKIA6

 ZAKIA6  Cake Central Cake Decorator Profile
ZAKIA6 Posted 27 Oct 2008 , 5:28pm
post #1 of 8

Hi All

Im starting to have more frequent inquiries. I try to have all correspondence via email.

Im at the point where may have to start sending price quotes out.

Im trying to figure out how i should word the emails and what infomation should i include in the email (besides the price icon_lol.gif)

Im thinking
*Description of cake design
*Flavors
*Price (I dont think i should go into detail of how i came to the price?)
*Deposit Information.

Is that enough, should i add anything else?

Any help would be appreciated.

Zakia

7 replies
 Rocketgirl899  Cake Central Cake Decorator Profile
Rocketgirl899 Posted 27 Oct 2008 , 6:20pm
post #2 of 8

you dont need to tell them how you come up with price. Unless you give them an option like $200... or $250 with gumpaste flowers.

the rest looks okay.

 ZAKIA6  Cake Central Cake Decorator Profile
ZAKIA6 Posted 27 Oct 2008 , 6:36pm
post #3 of 8

thanks.
i guess i just want to be as clear and forward as possible
without really giving them room to question my prices....

 leah_s  Cake Central Cake Decorator Profile
leah_s Posted 27 Oct 2008 , 6:43pm
post #4 of 8

Honestly, I almost never get biz out of one of the inquiries. I do my best to get them in for a tasting and design consultation. Then i can sell them on the design we've created and the taste fo the cake. The "send me a quote" people are price shoppers and looking for the cheapest. that's my experience anyway.

But I do have my basic prices online and I just direct them to that.

 aligotmatt  Cake Central Cake Decorator Profile
aligotmatt Posted 27 Oct 2008 , 7:01pm
post #5 of 8

I give people really general quotes for inquiry emails. Like, "For 100 servings of cake, your price would start at $450 and go up based on the cake and filling you choose, as well the icing and design elements." I always follow up with a specific time and date that I am available for a consultation... "I am available for a consultation on Saturday November 1st at 3pm where you can sample 2 flavors of cake and we can work on your cake design..."

I like to have a minimum given for the number of servings, even though it is listed on my website, it weeds out some people quickly.

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ZAKIA6 Posted 27 Oct 2008 , 7:17pm
post #6 of 8

thanks for the input.
hopefully ill have some luck

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indydebi Posted 27 Oct 2008 , 9:19pm
post #7 of 8

For a general email inquiry, they get a general price range. I have a pre-formatted Word document on cake pricing that I email back to them.

A "QUOTE" is given only after they have come in and talked to me and I've gotten the details on what they want.

 ZAKIA6  Cake Central Cake Decorator Profile
ZAKIA6 Posted 27 Oct 2008 , 11:00pm
post #8 of 8

thanks for the clarification.

i general pricing email is definitely what i need to be sending out. im going to work on a standard email to send out.

i havent gotten to the point where i sit/meet and discuss details with them so i have time to format my quote email.

Quote by @%username% on %date%

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