Hi All
Im starting to have more frequent inquiries. I try to have all correspondence via email.
Im at the point where may have to start sending price quotes out.
Im trying to figure out how i should word the emails and what infomation should i include in the email (besides the price )
Im thinking
*Description of cake design
*Flavors
*Price (I dont think i should go into detail of how i came to the price?)
*Deposit Information.
Is that enough, should i add anything else?
Any help would be appreciated.
Zakia
you dont need to tell them how you come up with price. Unless you give them an option like $200... or $250 with gumpaste flowers.
the rest looks okay.
thanks.
i guess i just want to be as clear and forward as possible
without really giving them room to question my prices....
Honestly, I almost never get biz out of one of the inquiries. I do my best to get them in for a tasting and design consultation. Then i can sell them on the design we've created and the taste fo the cake. The "send me a quote" people are price shoppers and looking for the cheapest. that's my experience anyway.
But I do have my basic prices online and I just direct them to that.
I give people really general quotes for inquiry emails. Like, "For 100 servings of cake, your price would start at $450 and go up based on the cake and filling you choose, as well the icing and design elements." I always follow up with a specific time and date that I am available for a consultation... "I am available for a consultation on Saturday November 1st at 3pm where you can sample 2 flavors of cake and we can work on your cake design..."
I like to have a minimum given for the number of servings, even though it is listed on my website, it weeds out some people quickly.
For a general email inquiry, they get a general price range. I have a pre-formatted Word document on cake pricing that I email back to them.
A "QUOTE" is given only after they have come in and talked to me and I've gotten the details on what they want.
thanks for the clarification.
i general pricing email is definitely what i need to be sending out. im going to work on a standard email to send out.
i havent gotten to the point where i sit/meet and discuss details with them so i have time to format my quote email.
Quote by @%username% on %date%
%body%