While out for dinner with my hubby last night, my children took a call from a lady who wants a wedding cake...My FIRST. She said she would call back this morning. What is the protocol when someone calls you and says they need a wedding cake. What do YOU do? I appreciate any and all advice.
Well, I normally ask for how many and a rough idea of what kind of cake/style and flavor. This will give you a feel for your customer. Just because you get a call that does not mean you have to make the cake. I have found that some cakes are not worth the emotional trouble, specially if it's your first wedding cake. I advise you to have a meeting in person with this person, and talk about shapes and layers, colors, themes, icings, flowers. And last of course the price.