Help With Uploading Pictures

Decorating By Ro40 Updated 15 Mar 2008 , 4:27pm by Heath

Ro40 Cake Central Cake Decorator Profile
Ro40 Posted 15 Mar 2008 , 3:32pm
post #1 of 2

I have been getting an error message every time I try to upload a photo. It keeps saying that the photo is a duplicate and cannot be uploaded. However, it is always with a brand new picture that I just took. Has this happened to anyone else, and if so how did you deal with it. I have e-mailed cake central and even left a phone message but no one has ever gotten back to me........so know I'm hoping someone may have an answer. Thanks in advance!!!

1 reply
Heath Cake Central Cake Decorator Profile
Heath Posted 15 Mar 2008 , 4:27pm
post #2 of 2

Are your photos:

under 1.2MB in file size?

under 1500 pixels in both height and width?

saved in .jpg format?

are you using Safari Web Browser? Safari does not like our script.

Quote by @%username% on %date%

%body%