Okay, just 2 weeks left before one of my bride's deposit is due. I know my policy is different than most, but I do not make many cakes, so it works for me. My wedding deposits are due 1 month before the wedding (no later!!!) and final payment due one week before the wedding date, delivery or not. If deposit is not paid, I will cancel the order, and let them know. So far, I have not had to do this yet! BUT this bride I feel is going to need a reminder as she has had the chance to pay since June, but its not actually due until Sept. 22nd. SO, how should I very very nicely word the reminder, and if the due date comes and goes with no payment, how do I tell her the cake order has been cancelled because of no payment? Sorry ya'll, I dropped out of public speaking in college LOL! Not the best with this kind of stuff!! Thanks! Love ya'll

Edit to say 4 weeks left, not 2 lol! Typo sorry! Was thinking I would send it 2 weeks before though!

If you have her email you could send her one and just say,

Dear (name here)
I know that the wedding date is getting closer and you are getting busier with last minute preparations. I just wanted to remind you that your final payment of $xxx.xx is due in full by (date here). Please be sure it arrives by the above date in order to assure your cake at the reception. If it is not received by that date I will consider it canceled unless you notify me prior to make other arrangements for payment. Any payment after this date will be by cash only and balance in full.

Respectfully,

What I send:

"Just a friendly reminder that your deposit of XXX is due XXX and your final payment of XXX is due XXX. Your order is not officially placed until this deposit is made. Please contact me at XXX if you have any additional questions or to place this order."

"Hey, chickie-poo. Pay for your cake or I send in the Big Guns."

Sorry, couldn't help myself. Sometimes ya just want to lay it out simple so they know where you are coming from.

ConfectionsCC,
I commend you on being proactive on this and I don't think you should feel like you are being intrusive by sending the reminder. When I was getting married a couple of years ago, I had put the deposit down on the venue and a few weeks before the wedding I emailed my venue a question. When she replied she mentioned I hadn't paid my "amount due". They were small and hadn't cancelled my reservation thank god but I would have gladly paid up had I realized I had missed the deadline. I know it was my responsibility but a friendly reminder would have been great

I think all of the above are good suggestions...I even kind of like the chicki-poo

I would wait until 2 weeks before. If you send it too early, she'll think she has plenty of time and forget.