Hi Cakers!

Well it happened! My Kitchen Aid 5 qt. Artisan went out on me. The last time I used it, the head of the mixer got REALLY hot. I started to smell the motor.

I use Sharon Zambitos BC recipe. It has always put a hurting on my mixer. This mixer has last about 3 years.

Should I have gotten more use out of it? Has anyone had one go out on them before?

I called KA and they are willing to send me a shipping box for 30.00 and they can tell me what is wrong with it. I am hoping someone that is reading this can shed some light on how much these usually cost to fix. I think the motor burnt out on it. Each time I make SZ icing, the top gets really hot.


Thanks,

Michael

That really sucks! I am not sure how much it would cost to get it fixed. A small appliance repair shop might be able to shed some light on that for you...

I have the Classic KA mixer and use SZ's recipe all the time. So far (knock on wood) my mixer seems warm, but no warmer than when I use it to mix bread dough. I hope this doesn't happen to mine! I can't afford a new one right now lol

**edited to add: when I mix on speed 6 after all sugar is added sometimes I accidentally move the switch to a higher speed but it doesn't get faster? if that makes sense. It seems that once on speed 6 that's the highest it will go when I am at that stage of the recipe.

Yes! I've had one burn out after about 2 years. I called KA and they had me take it to a local dealer in the area that charged $50 to tell me the motor burned out. After he repaired for $65 more it worked well for about a year and burned out again. This time I put up a fight with KA and they once again had me take it back to the dealer no charge. After it burned out a 3rd time I called KA and they sent me a new one. I still had the old too. I got that one fixed free of charge by the local dealer again, and it burned out a 4th time. KA never wanted it back to see what the problem was. The new one has been perfect for 2 years!! The old one sits in my garage dead.

I had a kitchen aid mixer burn out on me after two years. I got a new one and so far it has been working good.

I end up having to repair mine every 2-3 years...cheaper than buying new, especially if they all need repairs every 2-3 years. haha. Sometime I'll just get a small commercial one, prolly....

Sounds like the 2 year mark is about when these choke out.

I really appreciate the feedback folks!


Michael

That's sad knowing the average time is 2-3 years. Oh well, I guess that gives me time to start saving for another.

PS you should not have to mail it back to KA unless its still under warranty...just do a search (or ask KA) for an authorized repair place in your area to take it to...

*double post*

I have a ProSeries KA and a classic. I find it difficult to make SZ's recipe on the bigger 6 quart (it always comes out with bubbles) so I mix it in the classic. The motor gets very hot, however, I've noticed that stopping the KA several times during the mixing process and giving it time to cool doesnot cause my KA to overheat and gives me the same fabulous buttercream. I think I will stick to this process when making SZ's buttercream. I've had my KA classic for about 3 yrs but I've only started heavily using it during the past year. HTH.
Fedra

This raises a good question I have about my KA. I've had it for about 2 years now and I was wondering about when I need to oil or grease it? I was thinking about removing the top and greasing the gears, making sure they turn properly and there is no metal shavings or gear damage. Just wonder if maybe a healthy bit of lube and maintenance my get some more time out of them?

knlcox - Curious if this might be an issue with your KA in the garage? The gears hard to turn so the motor fights them along with the icing. Would be worth lubing and trying another motor? Then again I'm not sure... you'd think a local repairperson would catch that... unless they only changed the motor without checking the rest.

Found this:
http://www.ehow.com/how_6142338_do-grease-kitchenaid-mixer_.html

This raises a good question I have about my KA. I've had it for about 2 years now and I was wondering about when I need to oil or grease it? I was thinking about removing the top and greasing the gears, making sure they turn properly and there is no metal shavings or gear damage. Just wonder if maybe a healthy bit of lube and maintenance my get some more time out of them?

knlcox - Curious if this might be an issue with your KA in the garage? The gears hard to turn so the motor fights them along with the icing. Would be worth lubing and trying another motor? Then again I'm not sure... you'd think a local repairperson would catch that... unless they only changed the motor without checking the rest.

Found this:
http://www.ehow.com/how_6142338_do-grease-kitchenaid-mixer_.html

This raises a good question I have about my KA. I've had it for about 2 years now and I was wondering about when I need to oil or grease it? I was thinking about removing the top and greasing the gears, making sure they turn properly and there is no metal shavings or gear damage. Just wonder if maybe a healthy bit of lube and maintenance my get some more time out of them?

knlcox - Curious if this might be an issue with your KA in the garage? The gears hard to turn so the motor fights them along with the icing. Would be worth lubing and trying another motor? Then again I'm not sure... you'd think a local repairperson would catch that... unless they only changed the motor without checking the rest.

Found this:
http://www.ehow.com/how_6142338_do-grease-kitchenaid-mixer_.html

I think if you know how to oil your own gears that would be great! On mine, seems like the gear housing or something keeps getting a crack.

Maybe I have been lucky, but I have had my KA for 12 years now with no problems =o) I sure hope it stays that way for awhile!

Just had to share because I found it funny, and small things seem to tickle me these days, but while reading the posts on this topic, I happened to look at the top of the page and there was an ad for 50-90% off KA mixers at Brad's deals..Not advertising for them just sharing a "ironic" moment.

found this video

Thank you folks!