I have a question. I just posted a thread about having to cancel an order because I'm ill with sickness and diarrhea http://cakecentral.com/cake-decorating-ftopict-710241.html
I'd like to know under what circumstances you'd cancel an order. What illnesses to you draw a line at?
I think anything that could potentially spread a contagious illness to a customer - so coughing and sneezing all over a cake , vomiting, diarrhea. Maybe I'm over the top but this is just my opinion.
I have to agree. I am so far behind on this weekend's cake because my husband, our two kids and I all had a stomach bug. I am now trying to catch up!!
I think anything that could potentially spread a contagious illness to a customer - so coughing and sneezing all over a cake , vomiting, diarrhea. Maybe I'm over the top but this is just my opinion.
I have to agree. I am so far behind on this weekend's cake because my husband, our two kids and I all had a stomach bug. I am now trying to catch up!!
Hope you manage to catch up with your orders 
I think anything that could potentially spread a contagious illness to a customer - so coughing and sneezing all over a cake , vomiting, diarrhea. Maybe I'm over the top but this is just my opinion.
I have to agree. I am so far behind on this weekend's cake because my husband, our two kids and I all had a stomach bug. I am now trying to catch up!!
Hope you manage to catch up with your orders
Thanks - I'll just put in some later-than-usual nights and I should be fine. Hopefully.
If it's contagious I don't bake. No sense in spreading it.
I am very careful about this as if your client got sick they can come at you.
There is a differnce between having a common cold and Norwalk/Norovirus..
When sick I wear a mask & gloves & if it's bad I cancel the orders or work with my clients to move the dates if possible. I will also pass my orders on to a friend if need be. Better to be safe than sorry.
Here in NY we are required to take the ServSafe course, I'm sure other states require it as well. Our instructor told us a story about an entire wedding reception getting sick at a very busy venue that had used 3 different bakeries. His responsibility was to track down who spread the disease. He investigated each bakery and found that the baker who had only decorated the outside had a cold with sneeze on that day. The bakery was then found culpable and fined.
I agree OP you did the right thing, too bad the customer doesn't appreciate your consideration.
On another note: I one time in 6 years had to cancel and order. I got a call from the nursing home that my mom was on her death bed in another state - I went to be with her. My mother passed away that night. I cancelled the order with full explanation and customer left me a message telling me how selfish I was and now, I "had ruined her party". How I wanted to respond - but didn't. Some people just aren't worth the time.
I wouldn't cook for my own family if I were contagious, so I definitely wouldn't cook for others. Masks and gloves if I am feeling the slightest bit sick.
Here in NY we are required to take the ServSafe course, I'm sure other states require it as well. Our instructor told us a story about an entire wedding reception getting sick at a very busy venue that had used 3 different bakeries. His responsibility was to track down who spread the disease. He investigated each bakery and found that the baker who had only decorated the outside had a cold with sneeze on that day. The bakery was then found culpable and fined.
I agree OP you did the right thing, too bad the customer doesn't appreciate your consideration.
On another note: I one time in 6 years had to cancel and order. I got a call from the nursing home that my mom was on her death bed in another state - I went to be with her. My mother passed away that night. I cancelled the order with full explanation and customer left me a message telling me how selfish I was and now, I "had ruined her party". How I wanted to respond - but didn't. Some people just aren't worth the time.
I am SO sorry she did that! What a nasty woman. I am very sorry about your loss.
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