Get an email today from a someone I have made 2 cakes for in the past. She paid a $25 non-refundable deposit back in June to save the date for her party in Aug.

She needs to stay at $75 for her cake. No problem. I've had a price increase since the last time she ordered but since she was a repeat customer and I was trying to keep it within her budget I went ahead and quoted her at the price she paid for the last cake.

In today's email she tells me she's changed the date of the party to a week later (I love how she just assumed I would still be available to do make the cake) and tells me she needs another 10 servings and that....

you know what's coming right?

Still needs to stay at $75.

Ummm...

...Well, if she wants more servings (but can't afford more cake) - I'd be guessing she'll just have to cut the slices smaller.

Do what you have to do. If ur not available, hey...that's what she gets. You saved the 1st date for her not the rescheduled date. and tell her if she needs the $75 budget she will need to downgrade her order to stay in that price range like a plain butter cream filling vs fruit, butter cream vs fondant, etc. Don't let people take advantage of you!

Well I am available for the new date so that's not a big deal I was just irritated that she just assumed

I did send her a polite but direct email letting her know that I was already cutting her a deal and she if she wanted to stay at $75 then she gets the original amount of servings otherwise more cake means more money.

I mean really, would you go into the grocery store and tell the cashier well I orginally wanted 5 oranges at $5 but now I need 10 oranges but I still want to only pay $5. Geesh!