I previously posted this thread: cricut cake= mental instituion:
http://cakecentral.com/modules.php?name=Forums&file=viewtopic&t=683258&postdays=0&postorder=asc&&start=0

I AM RETURNING MY cricut CAKE...

I have tried EVERYTHING everyone suggested. All types of gumpaste, fondant, frosting sheets and today sugarveil. I tried the previously mentioned fondant and gumpaste with and without tylose and all different thicknesses, dryness levels and freezing. Nada.

When I finally got it to cut semi OK (NEVER got a perfect cut, it always dragged, pulled and tore) then I couldn't get it off the mat.

When I sat there in tears tonight I decided enough was enough. I bought it on May 12, it has been exactly a month. That is plenty of time to have figured it out.

And... I have to say I am very disappointed in cricut as a company. All my emails to their support email address were returned as undeliverable and the machine's rattle has only gotten worse.

It is back in it's box and ready for UPS. I am very sad, I literally cried out of sadness (after frustration) because I wanted it to work so badly. I just can't sink anymore time, emotion or money into something that is just not working.

I wish everyone else good luck with theirs.

Kitty

OMG! I JUST BOUGHT ONE. I AM SKEPTICAL MYSELF. I ASKED THE STORE (AC MOORES) IF I CAN RETURN IT IF I WASN'T SATISFIED AND HE TOLD ME NOT IF ITS OPENED. HOW AM I GONNA KNOW IF I AM SATISFIED IF I DON'T OPEN IT. SO NOW ITS BEEN SITTING IN THE BOX FOR 2 DAYS NOT SURE IF I WANT IT.. HAS ANYONE HAD ANY LUCK WITH IT? WHERE DO YOU GET THE GUMPASTE SHEETS FOR IT. I AM SCARED TO OPEN BOX. LOL

I am SO sorry!!!! I have only had luck cutting letters and only if they are 2" or more. I would have returned it as well but I didn't want to hurt my husbands feeling. He was so excited to get it for me.

I think from here on out I will mostly be using it just to cut my own cupcake wrappers.

Kitty... phone customer service and see if you can get it exchanged.... the rattle cant be normal..... maybe try it again with another machine.... I finally got mine to cut.... I live in a pretty dry climate and was working in a normal temp area. I used wilton fondant..... i rolled it so thin that i could read the matt underneath it and cut right away.... and I finally got it to cut... I think temp of the area your working in is a definate factor and your fondant... I still have had no luck with satin ice.... but I got wilton to cut ok and I can color it myself.....