for everything...i just got stood up for an order.
not a very big one- but it is the principle. I phoned - no answer.
my hubbie is mad...

and am i out of my mind??? client called and wanted an opposum(sp?)
to serve 30 people.
I quoted a price of $85.00.... fondant, carved. she said that was outrageous. and nearly hung up on me...
again my hubbie is mad....

thanks for listening!

So you made the cake after you got hung up on???

Please tell me those are separate instances!

no!!
that was another one of my customer run ins today...
I doubled up on my posts- sorry

a guy order cupcakes and never showed up...
the other was just a rant about pricing!! lol

But that really sucks that you made the cookies and she didn't show. I think it's time for you to get a cookie contract drawn up so that thisdoesn't happen again.

And as for the other lady (if it was another lady), be glad that you don't have to deal with her. $85 sounds low for possum cake.

And you were right, it's opossums or possums.

How many cupcakes? Send them a bill.

$85 dollars for a carved cake? You should have let her hang up so that you didn't have to bother with her anymore.

Sorry you're having a bad day.

(LOL Hubbies.......aint they funny? They seem to be the only ones who realise what our cakes are worth.)

I know several bakers who won't do a carved cake for less than $125. Use Deb's method: "Oh I love those carved cakes like Duff makes! Good thing I'm not nearly as expensive as his $1000 dollar minimum! My carved cakes start at $85." Just insist that it's a bargain and once they do some comparison shopping, they'll be back!

Sorry you had a bad day.

My first time was an order for 125 cookies with edible image photos. After i had them done and called about them, the lady tells me they cancelled the party and oh, so sorry she forgot to tell me! I had told her that i spent time on them and i can't even use them for anything else because they were personalized. She started crying money problems so i just let it go and considered it a learning experience.
My husband was also quite angry because not only did i work hard on all those cookies, but the EIs and the edible ink cost me money too. I also had to work on the photo a lot to make it sharper.
Anyway, since then, i request a 50% deposit on ei cookies, before i even move on the printing.

Sorry to hear that happened to you. Hope today is a happy one!

A carved cake for $85?!?!?! Can I buy your cakes & sellt hem at my prices? I have a carved cake minimum of $150...that is about to go up. You might want to try a minimum as well to eliminate clients that are too cheap to pay and will save you from waisting time on the cheapos.

Yeah, If I take a knife to a cake, it's $6 per serving, so that critter would have been $180. And generally I have to be pretty desperate to take a carved cake order. Just not my thing.

Oh I didnt read the op well enough, yes I see 2 separate issues now. Anyway I got stood up on a cookie order last month as well and she was a repeat customer. I called her the morning of the delivery day to double check the time and she says oh I forgot I've already left for the party(which was out of state) Fortunately it was only 10 cookies, unfortunately they were x-rated so I cant even let the kids have them, and I dont think my husband would enjoy eating them so they are in my freezer for now. If she calls again, either she is getting the freezer cookies or is paying up front!

It's sad how many people there are who just don't realize the amount of work there is going into their orders that they cancel or forget about in the last minute