I am beginning to feel overwhelmed! I run a cake business out of my home and I'm trying to get organized. It's the little things that are driving me crazy! It's probably called OCD but who's asking? ![]()
How do you organize your customer's info. Do you keep files in a filing cabinet for each customer? Do you keep files on your computer? Do you do both? I feel like I have papers coming out of my ears!
With the files do you keep pictures of cakes they have ordered? Do you keep all scratch sheets, etc?
Thank you!!
I keep computer files & paper files. Computer: sketches, order forms, emails, scanned sketches, accountant forms. Paper: order forms (only because my computer has enough powdered sugar in it!), pre-forms for accountants. I know what you mean about all the files!!! Thank goodness for 3 ring binders. ![]()
Computer and a old fashioned file folder. The folders are labled by event date, venue, client name.
In the folder I have a signed contract/ copy of their order details and a picture or sketch, as we reference that when working the cake. (my sis and mom are my assistants) I also have the venue contact information and directions if I need them. When I am done making the cake, I pack up the cake, the file folder and my emergency kit.
KristyCakes - how do you do your sketches on the computer? do you have a certain program?
chasley101, oh sorry, I don't have a sketch program. Would be good if I did beause I don't take a lot of time with the sketches... they are just meant to give me (and sometimes the customer) an idea of how the cake will look. I always tell the customer it's a "rough sketch" so I'm free to change it up a bit if I need too... I bought a $30 printer/scanner (back to college prices last year) at Target and just scan them into my computer after I stetch them. It's been a great investment for me!
If you have Microsoft Office on your computer you may want to try OneNote. It's like a virtual filing cabinet. You can make folders for each client and then add any type of file (scanned pictures, websites, spreadsheets, etc.) I haven't used it that much, but it looks like it could be very useful. I also print out blank calender pages a week at a time on cardstock, attach stick-on tabs, and put them all in a 3-ring binder. Then I use sheet protectors behind each calender page to hold sketches, color and fabric samples, etc. Basically anything that won't scan well.
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