I went to get my "H" cookie cutter out of my Wilton 101 cookie cutters package. I dug through and couldn't find it, so I laid all my alphabet cookie cutters out...I ended up not even HAVING an H, but I have 2 Bs. I've not needed an H until now, but I've had the set for a couple years, so I can't take it back in order to get the H. Anyone have the same problem? If you have 2 "H"s and no "B" I'll trade! Is there anything I can do about it?

~Lori

Wow that is frustrating! I don't have the cutters, sorry but maybe you can find them on ebay for cheap.

Thats a bummer, I'd still try to take it back, they still sell them.You dont have to say you've had it for 2 yrs, they'll need to send it back as defective, or file a "damaged" report anyway. I just bought the set. I'm gonna go check mine and make sure I have all of them. Sorry this happened to you.

I would think that Wilton might send you the missing cutter. Sounds like a manufacturing error.

I didn't even thing to call Wilton until sadsmile suggested it! I called their customer service line and got the sweetest woman on the phone. She actually ran over to the stock room, pulled an "H" for me, and put it in the mail for me all while I was on the phone with her. I should have it in a few days!

I don' know if I can help you but I always look for other uses for cookie cutters . I have one set of rectangular cutters. If you have them you can make the "H". First: Cut the 2"x3" rectangle. Then, with the smallest cutter cut the top and the bottom. ..then you got the letter "H". Hope this tip can help you

you can take anything back at michaels... (i deal with michaels mostly). without the receipt.. you get a store credit.. then i just buy what i need with that credit.. done it lots of times... hth

i'd be watching the mailbox like a hawk until that package arrives-glad it worked out for you. i wouldn't have thought to call wilton either especially after all this time.

Well, I got my package in the mail...and it is indeed an "H"....twice the size of the set that I have! I'm glad to have it, but it doesn't match the rest of my letters. But I feel rather rude calling Wilton again and asking them about the CORRECT "H". They were so sweet the first time, they just grabbed the wrong one!

I don't think it would be rude to call back. Just thank them for sending the "H" so promptly and let them know there was a miscommunication and the cutter was larger than the letters in the set you own.

Give them a call back, it's not rude. I have called Wilton customer service 2x over the past 5 years and they were very nice to me, replacing an item each time.

I would try again and let them know the size issue. It may be that the newer ones are larger and they don't have the kind like you have anymore. Your H should be the size of two I's If your I dosen't have the horizontal lines at the top and bottom( I or l ) you could make it from three cut outs. Just cut one in a little less then half and use the smaller piece to lay as the bar of the H inbetween two I.