I have done several wedding cakes, always with fondant no problem. I had one last weekend that called for Ivory, and was four tiers. So I decided to order Satin Ice already colored Ivory as I had heard such great things about it. I have NO idea what I did wrong...but it was horrible!! It was drying and litterly cracking all over. It was a mess. Luckily I had left over fondant, died it and my cake turned out beautiful and was a hit. Did I do something wrong? Did I miss something?? At this point I would never order the stuff again. I must have thrown out $30.00 worth of it that I had to replace with fondant. The night before the wedding....ugg it was a mess. Any tips on that???

wow if it were cracking it means it was too dry.. all you really had to do was add a little bit of shortening and knead... I wouldn't of given up to the point of throwing it away .. it's awesome to work with

sounds like you just needed to knead some shortening into it. and maybe roll it a little thicker. i LOVE satin ice

I've had success with Satin Ice too. I roll mine out on a mat covered lightly in shortening and with a roller lightly rubbed with shortening. I find less cracking and tearing that way. Plus, I roll it a bit thicker.

I only use cornstarch.. BUT I knead the fondant straight out of the bucket for like 5 minutes before I do anything with it.. if it feels dry (when ya turn it over on to itself and it cracks) then I add just a tad of shortening on my hands and work it in... then I roll it out on the corn starch being careful to lift and turn AND if I have to walk away I cover quickly so it won't dry out quickly

I use Satin Ice all the time and love it. The last batch I ordered the choc was really dry and cracking. I did add shortening to it and it was fine. But usually I don't Kneed (hee hee ) to do anything to it.

Yes, this happened to me, too. Not is ivory, but in white. It kept cracking and tearing, no matter what I did. I added shortening, kneaded it for a long time, the list went on and on and on. I was in tears. And it was for a comp. cake that I had to forfeit because of the issue.
What finally happened was that I got a replacement batch, and have never had an issue before or after.
If you want to file a complaint, you can PM me, and I'll tell you what batch number gave me a problem.

I had the same problem the first time I used Satin Ice. I didn't try it again but with your guys' tips I think I will because it definitely tastes better than Wilton's. Thanks!

yes...I too have had problems...you have to work fast with Satin Ice...I've used it where I have added colors AND shortening to it...and then I still got a tear in it!

I am actually scared to still use it...because I can NOT spread it on a cake correctly! and I am good at doing a round cake! and I need to use it for a wedding in sept. :O

What do you guys think of Fondex? I took a class with Bronwen a couple of weeks ago, and she says she only uses Fondex. I've never tried it. Where can you buy it cheaply?

Try Cal-Java for Fondx. I bought some at ICES...it worked well. Satin Ice can be too soft some times. I don't use it for bows or booties. I use with Fondx or Wilton.

I got a 20lb batch about a month ago that was dry and cracking. I couldn't add enough shortening to make it work.
I kneaded and kneaded and it had a spongy texture and kept tearing when i tried to lift it.
Luckily I was just covering a dummy cake, so i can peel it off and start over, but it was about 70 dollars down the drain!

I love Satin Ice. I have also used Fondx and it is just as easy to work with but the taste is bland so you can add your own flavorings. Personally, I just don't want to add this extra step, but it really does need some added flavoring. Satin Ice is already flavored with vanilla and tastes great. My daughter eats it without the cake! I have never had a problem with Satin Ice and usually buy it really cheap thru intotheoven.com. Even with shipping it is about $30 cheaper for the 20lb tub than my local cake store.
Also, I think Fondx is made by Caljava and I know they hold classes with Bronwen so I don't know if they sponsor her class (- just a guess.)
BOTH are WAY better than Wilton which tastes like Play-Doh!
I think you must have had a bad batch.

I use Satin Ice and have never had those problems....but even straight outta the bucket, you have to knead the stuff...just when you think your done kneading it, knead it some more.
You have to do this with FondX as well....knead, knead, knead.
They both taste good to me

I use a LOT of SatinIce and have never had a problem. I suspect, too, that you got a bad batch.

I only use Fondx and I love it!!! I find that it is smoother than Pettinice or Satin Ice and has great flavor, but like most fondants the sweetness is too much for most people. So, I always flavor my fondant with candy oils...cranrasp, lemon or peppermint. Adding citrus or mint flavor cuts the sweetness and makes it sooooooooo yummy!!!

...so sorry ya got a bummer batch...maybe you can write the company and/or place ya bought it from....????
Its worth a shot, just see what they say...?????

I've never had an issue w/Satin Ice either. It's never gotten weird, even after coloring or rerolling several times. I'd contact the company, not only for replacement purposes, but for factory correction purposes as well. I believe companies
depend on their consumers to alert them of issues that their tests may have missed. Good luck with whatever you use in the future.

I hate the red and black SI - too dry and has a matte finish that always have to rub with Crisco to make it look decent!

During winter I've nothing but success with MMF (I add glycerine and salt), but the warm summer days are makng it a little more difficult to finesse--more PS, for example.

I am going to try FondX but I hope I hate it because I have a hard time spending so much money when MMF costs about $3 to make.

When I had my issues with it, Into The Oven sent me a replacement batch. Satin Ice also offered to, but I didn't take them up on it since ITO had already offered. So, you may have some luck as well.

Check on the bucket and see if they sent you an expired batch. I just used Ivory Satin Ice a couple of weeks ago with no problems. I always coat my hands well with shortening before I start kneading, though.

Seems like everyone either loves it or not!! I had not heard about the shortning trick or I def. would have tried that. I just assumed it was just like fondant, and have never had to do that before. Thanks everyone, and I will look at the batch #'s and expiration date, and although I used or threw all of it away...I may contact the company. I have to say I will be alittle hesitant to use it again...was to close of a call with wedding the next day!! I am thinking fondant is wonderful...my concern was getting all the tiers to be the same color ivory is what made me order it in the first place!