I placed an order with him yesterday and promptly LOST the PayPal invoice he sent - not in my deleted, not in other folders, don't know HOW I lost it but I did. Then got so busy I did not email him to ask for another invoice.

He CALLED me today and was just about the NICEST he could be!! He must have spent about 15-20 minutes on the phone with me giving me a few tips for the hydranga cutters I ordered. I know this is very silly but I was a little ga-ga after I hung up with him

I just thought it was nice of him to call to check on the order so quickly and then to spend so much time with me.

To quote Madeline Kaan in Blazing Saddles, "What a nice guy!"

awesome to know he is so personally involved and so nice to boot! I too would have been a little light headed and giddy!

How cool! And how nice of him to give you pointers for free.. since his video help costs so damned much.. .

wow wasn't that nice of him. i guess he values his customers. i wish there were more people like that in the world.

I've taken lots of classes with him and he is extremely helpful and very nice. I love his cutters and veiners - excellent quality for the money. i've bought other brand cutters for up to 3xs as much and they were crap.

Did he give you any advice on wed woses?

no - we only talked hydrangas because that is what I am working on for a wedding in August.

LOL I am giddy for you..

with his videos so much you might get a bill for like 800.00!!! LOL j/k

LOL! I calculated that if his video is 2.5 hours long then my phone call was worth about $50 worth of his time I CAN'T WAIT to get my cutters!!!

I've taken classes with him and ordered some cutters and he couldn't be nicer or more helpful via email or phone.

After the cake I did (the rust colored wedding cake in my gallery) I thanked him for his help and sent a picture and he sent back a reply with very nice comments. It meant alot to me.

he is nice - I took one class with him and it helped me tremendously. I'm working on hydrangeas too for a wedding.