I have (had) a standing order with a young man at church. He & his family (wife & 3 small kids) are very nice and I have developed a "big sister" type relationship with them. He gets 4 cakes (his choice of flavors) for each holiday. He has ordered pound cakes at Christmas, Red Velvet at Valentines day, Caramel for Easter. I even did his daughter's 5th birthday cake
On May 1st, he ordered 4 Chocolate cakes w/ chocolate buttercream for Mother's Day. Since he has been a decent, consistant customer, I go ahead and make the cakes for the scheduled delivery of Saturday May 10th.
I e-mailed him on Wed 5/7 to confirm since I knew I wouldn't be at Bible study that night. No reply. I repeat the emails on Thursday & Friday and even Saturday morning after the cakes were done!! NO REPLY
I put the cakes in my van and take them to church with me on Sunday morning. I see him and let him know that I have the cakes and we'll meet in the parking lot after services (it was POURING rain Sunday here). He agrees. After service I'm looking around for him and HE"S GONE!
I don't hear from him until yesterday (Monday) we make arrangements again and HE WAS A NO SHOW
I'm not pi$$ed, but my feelings are hurt and I don't treat my cakes lightly. Now, I've wrapped all 4 cakes and putting them in the freezer. I guess I'll take one to work. I think I'm more ticked off about MY TIME--I spent Friday evening after work & Saturday morning baking and running after this guy
Why do people take your niceness/kindness as permission to walk over you? Now, I'm treating all orders the same, family, friend or stranger--NO DEPOSIT, NO CONFIRMATION, NO CAKE!
That's really obnoxious of him, especially since he spoke to you then ditched you. I'd require payment in full from him in the future, don't even give him the benefit of a deposit-only arrangement!
I would have given him the benefit of the doubt if he hadn't blown you off the second time.
I would approach him in the least confrontational way possible, and ask him what is going on. It sounds like he may have run into financial troubles, personal problems, or is just tired of your cakes and wants something different. It could be that someone found a foreign object/hair-whatever. (I know you are clean, but I am just trying to give an example). He could have found out he is diabetic, or is on Weight Watchers-there are a million different reasons, and you will never know unless you ask him. Don't be pissy with him, even though you have every right to be, because you are going to have to deal with him occasionally if you go to that church. You don't want the church circuit gossiping about what a biatch you are, ya know?
Good luck, and keep us posted!