Help With Uploading Pictures

Decorating By Ro40 Updated 15 Mar 2008 , 4:27pm by Heath

Ro40 Cake Central Cake Decorator Profile
Ro40 Posted 15 Mar 2008 , 3:32pm
post #1 of 2

I have been getting an error message every time I try to upload a photo. It keeps saying that the photo is a duplicate and cannot be uploaded. However, it is always with a brand new picture that I just took. Has this happened to anyone else, and if so how did you deal with it. I have e-mailed cake central and even left a phone message but no one has ever gotten back to know I'm hoping someone may have an answer. Thanks in advance!!!

1 reply
Heath Cake Central Cake Decorator Profile
Heath Posted 15 Mar 2008 , 4:27pm
post #2 of 2

Are your photos:

under 1.2MB in file size?

under 1500 pixels in both height and width?

saved in .jpg format?

are you using Safari Web Browser? Safari does not like our script.

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