how do I purchase one? I am in British Columbia, CaNADA, and would love a copy , Is it available for Canadians?
*Gasp* Is that.....? Oh my goodness!!! Are those actual pictures in the book? Eeeeeeeek! I'm so excited to get mine! Already pre-ordered one!
I placed my order! Wo-hoo!! But my question is, when will it arrived? Since I want to give them as Christmas presents. Thanks in advanced! Ana.
So excited and can't wait to get mine!!!!
I ordered mine on December 6th and still have not received it Spoke with someone at the post office and they post office has no record of it except for what the tracking number says and that's that they only have record that it was supposed to be mailed on December 6th nothing else. I even have alerts to be sent to my email and so far nothing. I paid full price too.....so sad :(
GloriCreations, The book will be shipping in the new year, this is a pre-order, with a publication date of February 10. If you have questions about your order please email [email protected]
I ordered my book just before christmas but still have not received it, how long does it take ? The credit card has been charged. Carolyn Abbotsford , B.C. Canada
When is this book going to ship?
I placed my order so long ago that I can't remember! But I never did get the books.... HELP!
I just found my receipt and I placed my order on Nov. 28, 2013! Got the confirmation but nothing else! I was supposed to receive all my "CC Goodies" by Christmas if the order was placed by Dec. 16th. Go figure. Never got a thing... :-(
I've never received my order even though I paid for it. I've emailed support twice and have never heard back? Someone please help!?!
I have also ordered a book and not received it. No replies to my emails or facebook posts. Does anyone know what is happening and if money will be refunded due to non receipt of the book?
I've emailed 4 times and have also posted messages on FB requesting information on the book, to no avail. Not a single word! This is ridiculous! My credit card was charged on Nov. 29, 2013 and I expected the book and goodies before Christmas, as advertised, but here we are April 10, 2014 and no book, no goodies but what's worse, NO EXPLANATIONS, NO REPLIES TO THE MANY INQUIRIES!! What is going on? Will someone please at least have the COURTESY of replying to our many questions? Really, I would have expected so much better from CAKE CENTRAL. What a disappointment.
Looks like I'm in the same boat. I've sent several messages to a few different email addresses as well as on Facebook and not even a response back. Such a disappointment. At least inform us of the status. It's late, on backorder..something! I would have expected at least some sort of correspondence by now. I share Anie2623's sentiments. At least have the common courtesy to get in touch with those of us who purchased goods that we are rightfully entitled to. You can obviously see these responses as you had no problem responding in the thread as to where and how to purchase. But now it's time to deliver…and you've all fallen off the face of the earth! Beyond disappointed!!
I placed my order on December, 2013. It has been four months, as some comments posted above, My credit card was charged on December,the same day I placed the order , I have written costumer support at least five times inquiring about my order and have not gotten a response, no explanation , nothing. There is no way to reach these people? I want my money back, this is totally irresponsible behavior from Cake Central!!!! !
Maybe we need to take legal action, this is ridiculous!
It says on the site it is supposed to ship April 10, 2014. So, maybe soon.
I still have yet to receive my book. I am so upset because first they mentioned February and then it said April and NOTHING has come in yet!! Atleast if they gave us another possible date or responded to everyone's concern it would help conserve their integrity as a company. At this point I will NEVER order from CC again! AND I STILL WANT MY BOOK!! I Agree with the legal action because if you multiply all the $ multiplied by the thousands who ordered. That's a big chunk and they have not delivered as promised :(
My husband pre-ordered the book for me as a Christmas gift. As with all of you, we have received no direct communication whatsever from Cake Central as to when the book will finally (if ever) be available. The only way I learned about the February and then the April ship dates was going on to the website and finding it. This is absolutely terrible customer service. I have also emailed them several times and received no response. In case someone from Cake Central does do us the courtesy of responding my order ID# is 13344, placed on December 11, 2013. I also have a subscription to the online magazine which I will not be renewing at this point. Totally not acceptable!!
I have just filed a complaint with the Better Business Bureau of Seattle WA. They readily took my money back in November 2013 and still no book! I have removed them from my facebook, emails, subscriptions and pretty much anything that is attached to them.
I'm extremely disappointed with this company. This is not how you run a business. You have to contact your paying customers, or is this how they keep their business alive? Shame on you for cheating good, hard-working people out of their money.
I paid for this book on 12/9 and still have not received it. Id appreciate a response, even to tell us that production is delayed and when we will get the book. I will be filing a complaint with my bank to get my money back in June if I havent heard anything, as it will have been 6 months since I paid for something I have yet to receive.
Where is my book that I have paid for over seven months ago? I cannot believe this is happening to me again. I paid for a subscription just before Cake central decided to stop printing and never received my refund and no access to the digital magazine. Have I seriously been ripped off a second time? I feel like such a fool and can't believe that Cake Central are doing this again. What can be done about this?
I received my book today in the mail, yay!