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SOLICITING FEEDBACK : NEW MEMBER EXPERIENCE - Page 20

post #286 of 341
Thread Starter 
Quote:
Originally Posted by cazza1 View Post
 

Go Godot and other old timers who are not afraid to express their opinion.  This site would be so boring if everyone agreed to 'BE NICE'.  Don't you hate it when people preface their post with that.  Why ask for an opinion if you don't want the truth.  Maybe they could have a separate section for 'BE NICE' cakes. 

 

There seems to be a huge emphasis at the moment on looking after newcomers with little thought to the people who are the backbone of the site.  It's all very well to want to increase the member base so that advertising revenues etc can be increased but if you don't look after your base members who are supplying the good solid advice then eventually they will leave and the site will be nothing but empty air.  And from what I can gather there has been a huge exodus over the last few years.

 

 

I have to disagree.  This is not about growing the member base to increase revenues.  This is amount the ever increasing volume of emails we are receiving from new visitors expressing that they were made to feel unwelcome or humiliated in their initial interactions on the site.  This is not caused by the majority of members, but there are some members who can be unnecessarily harsh or unwelcoming.

 

We care just as much about existing members as new members, but more importantly we care about the environment that exists at CC.  I would say though that we err on the side of keeping things really friendly and asking that members assume the best of intentions when reading posts by other members.  This is a cake site, it should be fun, it is something everyone is passionate about.  Just try to remember that when interacting with others.  Everyone, no matter how long they have been here, should feel welcome and supported and should return that same level of respect.

post #287 of 341
Quote:
Originally Posted by SystemMod1 View Post

For that particular member, he got an entire thread made just for him by Heath.  The matter has been addressed by the OWNER of this website.  

You may mention past members, this in no way some regulation or rule, however that is a special case that has been thoroughly addressed and given special treatment by Heath.  If you feel that is insufficient then I suggest you send Heath a PM, however it is off topic to this thread.

Please keep on topic, positive and helpful.  Thank you.

Okay. I don't know what went down. I was temporarily banned myownself so I missed the balagan!
post #288 of 341
Quote:
Originally Posted by Godot View Post


Okay. I don't know what went down. I was temporarily banned myownself so I missed the balagan!

 

Thank you Godot for adding a new word to my vocabulary!

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

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(6 photos)
Birthday Cakes
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Christmas
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deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply
post #289 of 341

AND at the risk of sounding pedantic, or even (heaven forbid) snarky, could someone PLEASE correct the typo in the heading for this thread?

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply
post #290 of 341
Balagan
Balagan
Balagaaaaaaan!
post #291 of 341
Quote:
Originally Posted by cakeyouverymuch View Post
 

AND at the risk of sounding pedantic, or even (heaven forbid) snarky, could someone PLEASE correct the typo in the heading for this thread?


LOL - I have to admit that my eyes just slid past the missing D - hangs head

I love what I do and do what I love

https://www.facebook.com/JeanneWinslowCakeDesign

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I love what I do and do what I love

https://www.facebook.com/JeanneWinslowCakeDesign

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post #292 of 341

LOL asking for fees in this manner beats the anti depression ads we were bombarded with some time ago. I couldn't rest my cursor for a second without opening one up.

 

Jan

 

Edited to add: Oooops, I wasn't offended, or humiliated or made to feel less than wonderful by those ads. Just pleasantly annoyed.

If you have knowledge, let others light their candles on it.

Never fear shadows. They simply mean there's a light shining somewhere nearby.
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If you have knowledge, let others light their candles on it.

Never fear shadows. They simply mean there's a light shining somewhere nearby.
Reply
post #293 of 341
Quote:
Originally Posted by milkmaid42 View Post
 

LOL asking for fees in this manner beats the anti depression ads we were bombarded with some time ago. I couldn't rest my cursor for a second without opening one up.

 

Jan

 

Edited to add: Oooops, I wasn't offended, or humiliated or made to feel less than wonderful by those ads. Just pleasantly annoyed.

 

LOL.  I saw the threads devoted to discussing those ads, but I never actually saw one of those ads.  I'm constantly bombarded by the zulily ads for "all shapes and sizes".  I guess they're appropriate in a caking site, but they're starting to make me feel self conscious about the slight "Canadian tire" (aka muffin top) that I carry 'round my middle. 

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply
post #294 of 341
Quote:
Originally Posted by SystemMod1 View Post
 

 

 

Why would you do that, Mimi?  You are a trusted member of this community and if you felt that something should have been flagged, why didn't you?  We have ALWAYS taken your flags very seriously, along with the advice you give.  It is disheartening to hear you feel that way.

 

The purpose of this thread is to get your ideas on how to make it better.  If you have some, please keep sharing.

 

 

. . . . is all well and good when the "flag" function actually is in working order.

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply

deborahanne

http://grandmasugarskitchen.blogspot.com/
http://fromlinetocolor.blogspot.ca/

Life begins at 325° F, and, yes, that IS powdered sugar in my hair.

Baby Shower
(6 photos)
Birthday Cakes
(6 photos)
Christmas
(6 photos)
Reply
post #295 of 341
Quote:
Originally Posted by liz at sugar View Post

I came here for an exchange of knowledge.  Do I care if there are people who feel the need to constantly make snarky comments instead of contributing anything substantial?  Not really. 

1,000% agree. I come here for.an exchange of knowledge as well! Everybody has their reason for being here. So new members are not feeling welcomed, something has to be done about that. But really, we can't and shouldn't start trying to point at other members and blame them, which is what I think is starting to happen. For every comment that I've seen that could be interpreted as nasty, I've seen 5 that were helpful.

If a person on here can't look past one or two "mean" comments to get to the wewealth of FREE invaluable knowledge on here. Oh well. I don't think the owners of this site or whoever is in charge should spend their time trying to retain those people. Let them go. I think it is that person, who maybe has the wrong idea about what this site has to offer and what it's about.
post #296 of 341
Quote:
Originally Posted by morganchampagne View Post
""............Having moderators be go betweens doesn't fix people.""

 

Just downloaded my copy of the newest Cake Central magazine.  The cakes are way over my skill level, yet they are still enjoyable to look at. I would certainly encourage any of the newbies here to look into buying one and take a long luxurious look at it.

 

One of the biggest benefits of purchasing the Cake Central magazine is the "Cake Genius" section, and the total absence of the people that need "fixin".

~~We are living in a world today where lemonade is made from artificial flavors and furniture polish is made from real lemons. ~Alfred E. Newman  
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~~We are living in a world today where lemonade is made from artificial flavors and furniture polish is made from real lemons. ~Alfred E. Newman  
Flowers
(1 photos)
Halloween
(4 photos)
Fishing / Hunting
(12 photos)
Reply
post #297 of 341

Yay!  Someone reads me!  Thanks MB, that little should out of love means a lot, and I'm glad that you enjoy it.

post #298 of 341
Quote:
Originally Posted by SystemMod1 View Post
 

Mimi ... You are a trusted member of this community and if you felt that something should have been flagged, why didn't you?  We have ALWAYS taken your flags very seriously, along with the advice you give.  It is disheartening to hear you feel that way.

 

The purpose of this thread is to get your ideas on how to make it better.  If you have some, please keep sharing.

 

Thank you, SystemMod1. I appreciate your kind words. I had no idea anyone took my flags seriously. I imagined whoever looked at them thought, "There she goes again yakking about yet another spammer." As to my not flagging something that I consider improper, such as a member who posts several threads with the same basic question, or a member (troll?) who needlessly instigates one of those attacks ("you're rude and a meanie"), I figured the mods had enough to do. I will start flagging more often.

 

On a forum site such as CC where diverse member personalities gather to discuss our favorite subject, the intervention of mods has become increasingly necessary. My opinion only, but I think it's far too much work for volunteers. Add to this the constant intrusion of intentional trolling, and it seems that without paid moderators, serious rule adjustments need to be made if the forums can retain the original vision that Jackie and Heath created.      

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post #299 of 341
Thread Starter 
Quote:
Originally Posted by MimiFix View Post

 

Add to this the constant intrusion of intentional trolling, and it seems that without paid moderators, serious rule adjustments need to be made if the forums can retain the original vision that Jackie and Heath created.      

 

Could you expand on what you mean by "serious rule adjustments" ?

post #300 of 341
Quote:
Originally Posted by Heath View Post
 

 

Could you expand on what you mean by "serious rule adjustments" ?

 

Heath, I know there are rules, but I don't know how easy it is to control or monitor these rules, such as people having multiple accounts. And I've seen member trolls who have gone completely haywire, ranting foul diatribes for far too long, even after the posts were flagged. Also, many schools, institutions, and businesses have adopted a zero tolerance policy, so that if something even appears to be improper, zero tolerance takes affect. 

 

I know very little about the inner workings of a forum, other than it is surely a huge task. I hope some of our advice and suggestions can help. Or at least give you a few hearty laughs. 

VISIT US at BAKINGFIX

 

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VISIT US at BAKINGFIX

 

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