Client Canceled Tasting, Wants To Use Family Member

Business By chilicat57 Updated 29 Jan 2014 , 1:45am by costumeczar

chilicat57 Cake Central Cake Decorator Profile
chilicat57 Posted 28 Jan 2014 , 12:37am
post #1 of 8

Is there anything nice you can say to a client to let them know it isn't a good idea to use a family member who likes to bake for your wedding cake? or do I just let it go?

 

Tracey owner of Two Girls Baking

7 replies
costumeczar Cake Central Cake Decorator Profile
costumeczar Posted 28 Jan 2014 , 12:39am
post #2 of 8

Quote:

Originally Posted by chilicat57 
 

Is there anything nice you can say to a client to let them know it isn't a good idea to use a family member who likes to bake for your wedding cake? or do I just let it go?

 

Tracey owner of Two Girls Baking

Let it go.

chilicat57 Cake Central Cake Decorator Profile
chilicat57 Posted 28 Jan 2014 , 12:41am
post #3 of 8

Yeah that is what I did ... thanks

costumeczar Cake Central Cake Decorator Profile
costumeczar Posted 28 Jan 2014 , 1:33am
post #4 of 8

Quote:

Originally Posted by chilicat57 
 

Yeah that is what I did ... thanks

yeah, you can't fix bad judgment. They'll probably be calling you a couple of days before the wedding when their "baker" decides they can't do it.

cakesbycathy Cake Central Cake Decorator Profile
cakesbycathy Posted 28 Jan 2014 , 2:21pm
post #5 of 8

Quote:

Originally Posted by costumeczar 
 

yeah, you can't fix bad judgment. They'll probably be calling you a couple of days before the wedding when their "baker" decides they can't do it.


And that's when you say "Sorry I can't help you at this point."

LisaPeps Cake Central Cake Decorator Profile
LisaPeps Posted 28 Jan 2014 , 11:24pm
post #6 of 8

Quote:

Originally Posted by cakesbycathy 
 


And that's when you say "Sorry I can't help you at this point."

 

Or "Sorry, that your baker can't complete the order. My price would be $X, it is higher than the previous quote due to the short time frame"... Add on an appropriate rush order fee and time wasted fee to make it worth your while :)

dreamcakestoo Cake Central Cake Decorator Profile
dreamcakestoo Posted 29 Jan 2014 , 1:02am
post #7 of 8

I had a bride cancel a tasting when her dad got sick and then decide that she would try to do it herself to save money.  Mind you, she was a pharmacist with no cake experience at all and her cake was going to have a gazebo and a fountain and all kinds of elevated stuff.  Some of the stuff she wanted to use was discontinued.  It was going to be a huge headache and I was charging extra for having to run down the discontinued stuff anyway. I offered to do a less intense version of what she wanted to help save money but she opted to try to go it alone.  I told her "No problem!  Good Luck!" and I meant it.  I have to say, I wished I could have been a fly on the wall those two weeks before the wedding.

costumeczar Cake Central Cake Decorator Profile
costumeczar Posted 29 Jan 2014 , 1:45am
post #8 of 8

Quote:

Originally Posted by dreamcakestoo 
 

I had a bride cancel a tasting when her dad got sick and then decide that she would try to do it herself to save money.  Mind you, she was a pharmacist with no cake experience at all and her cake was going to have a gazebo and a fountain and all kinds of elevated stuff.  Some of the stuff she wanted to use was discontinued.  It was going to be a huge headache and I was charging extra for having to run down the discontinued stuff anyway. I offered to do a less intense version of what she wanted to help save money but she opted to try to go it alone.  I told her "No problem!  Good Luck!" and I meant it.  I have to say, I wished I could have been a fly on the wall those two weeks before the wedding.

oh, oooh, ugh. :-P

Quote by @%username% on %date%

%body%