I'm not sure this is the right forum to bring this to but just wanted some opinions and advice.
Since I turned pro (into my second year) I have twice donated a cake for (2 different) charities - both close to my heart. The problem I have is that when the winners of the lottery (I gave both the same amount I would be willing to make a cake for) seem so entitled. I don't know if it's bc they are essentially not paying for the cake apart from buying a lottery ticket or if it has been my luck and both were just annoying and demanding people.
Seriously, I made the first one one of the most beautiful cakes that I've ever made and she didn't even phone and thank me although she was able to phone me a thousand times to go from "I don't know what I want" "And so... how much will it be if it's 5 tiers fully decorated etc. Oh, so that's not what your offer covers, wow you're so expensive" "I want this on it and then changing her mind 20 times before the phone call is even over!" "I want it blue" and then phoning back not 5 minutes later to tell me she wants it blue again and then texts me with the same message on style and colour and size no less than twenty times in a 3 hour period. "I can't pick up the cake bc I don't drive, why don't you deliver" (I don't deliver, I live in Paris where traffic is horrific so avoid driving anyway) "I'll ask my son in law bc my husband refuses to pick it up I've just had an argument with him (don't ask why she was telling me this, maybe to make me feel bad and so I'd deliver?" eventually after 10 phone calls one saturday night she sends her son in law who took the cake with bad grace and I never heard anything back.
I'm not an egoist and I'm certainly not doing it for the thanks but wow, how rude can people be? and it was free!
So this brings me onto winner number 2 who's cake is for this sunday and honestly I feel the energy has left me. She doesn't stop texting, whatsapping, emailing and phoning me with all her demands. She is drinving me to distraction - it is only 13h30 here and she has emailed me 6 times this morning, sent me 2 texts and 1 whatsapp message and it's only monday!
My husband feels that I should explain to her that as this is a cake she is getting for free than I have to be the one to decide what cake I want to make - obviously fitting for the occasion that she wants it for. I'm such a softie though and hate confrontation so can't see myself saying anything so now my husband says that if I don't feel I can control the situation I shouldn't do it again but I really want to as the charities are so important.
Sorry for being so long winded, I hope I've explained all this properly,
Any advice much appreciated (although not from Miss Helen)!