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My recipe vs "box cake"....how to explain

post #1 of 17
Thread Starter 

So, I recently made a cake for a customer who was happy with the cake but told me my white cake was dense and not "soft like the box kind".

 

Other than being a from scratch cake, how do I explain the difference?  My white cake is a butter/sugar base with egg white meringue folded in.

 

Any suggestions would be helpful!.

 

Thanks,

Steffb

post #2 of 17
Quote:
Originally Posted by steffb View Post
 

So, I recently made a cake for a customer who was happy with the cake but told me my white cake was dense and not "soft like the box kind".

 

Other than being a from scratch cake, how do I explain the difference?  My white cake is a butter/sugar base with egg white meringue folded in.

 

Any suggestions would be helpful!.

 

Thanks,

Steffb

My white cake is the same, time consuming and lots of dirty bowls.  Old School baking.  Scratch always is slightly denser than box.  I guess that's why businesses decorators do tastings.

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post #3 of 17
Thread Starter 

That is the only thing I can think is because it is scratch.  The customer has had my cakes before so she didn't require a tasting, which I typically do at least for wedding cakes.   

 

Thank you for your response!

post #4 of 17

As the person has eaten your cake before, then her comment is illogical at best.  Who Knows, right??

~~We are living in a world today where lemonade is made from artificial flavors and furniture polish is made from real lemons. ~Alfred E. Newman  
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~~We are living in a world today where lemonade is made from artificial flavors and furniture polish is made from real lemons. ~Alfred E. Newman  
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post #5 of 17
Customer - "Your cake is different than what I am used to; it isn't soft like a box mix."
You - "Thank you!"

(That's what I would say! icon_wink.gif )
post #6 of 17
Yep, say thanks! She just had real cake...omg the horror!
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post #7 of 17

Lol! People who have only ever eaten box mix are often a bit thrown when they taste a 'real' cake. But once they get over the initial texture shock, in my experience they much prefer the taste of a cake made from scratch. 

But yeah, if she's had your cake before, that's a weird thing to say. 

post #8 of 17

Just tell her that butter cakes are denser than boxed mixes, because they don't have the chemical softeners in them. Then lower your voice and say "Did you know that they put the same thing in mixes that they use in laxatives? It keeps EVERYTHING soft!" (And it's true)

post #9 of 17

OMG costumeczar!!! Ewwwww!!! I did not know that, how gross!

post #10 of 17
Quote:
Originally Posted by Nadiaa View Post
 

OMG costumeczar!!! Ewwwww!!! I did not know that, how gross!

It's propylene glycol, it's in a lot of things including antifreeze, but it sounds gross and makes people realize that they're eating lab-produced crap when they have a cake mix.

 

And I had to use some mixes today because I'm doing a tv show tomorrow and didn't want to waste good cake on a demo. It is the nastiest tasting stuff I've had in a long time. I now understand why people go crazy when they try my chocolate cake and say they usually don't like chocolate cake but they like mine. It actually tastes like chocolate, not like... I don't know what, nothing. If people are used to eating "chocolate" like that it's a sad thing indeed.

post #11 of 17

It does taste nasty. My kids flip out on box mix, I always dread when they go to birthday parties because they're guaranteed to come home all loopy on numbers and chemicals. I find it soothing to bake from scratch, I love watching ordinary ingredients come out as something that looks and tastes wonderful. But yeah, I can see why you wouldn't want to waste good cake on a demo :)

post #12 of 17
Quote:
Originally Posted by Nadiaa View Post

It does taste nasty. My kids flip out on box mix, I always dread when they go to birthday parties because they're guaranteed to come home all loopy on numbers and chemicals. I find it soothing to bake from scratch, I love watching ordinary ingredients come out as something that looks and tastes wonderful. But yeah, I can see why you wouldn't want to waste good cake on a demo icon_smile.gif

I'm doing a puzzle cake, which i haven't done for a while, so i wanted to do a run through, and it's a good thing i did. I ended up doing a couple and throwing them out, but since they were made from cake mix i didn't care.icon_smile.gif
post #13 of 17

Is a puzzle cake one of those cakes you cut into and the layers inside go in different directions but fit together like a puzzle? 

post #14 of 17
Quote:
Originally Posted by costumeczar View Post
 

It's propylene glycol, it's in a lot of things including antifreeze, but it sounds gross and makes people realize that they're eating lab-produced crap when they have a cake mix.

 

And I had to use some mixes today because I'm doing a tv show tomorrow and didn't want to waste good cake on a demo. It is the nastiest tasting stuff I've had in a long time. I now understand why people go crazy when they try my chocolate cake and say they usually don't like chocolate cake but they like mine. It actually tastes like chocolate, not like... I don't know what, nothing. If people are used to eating "chocolate" like that it's a sad thing indeed.


To me the chocolate box mix is the worst of all for some reason. Chocolate was the first flavor I switched to scratch from. I still have customers who want the white wasc recipe, though.   And I have to admit, I think it's pretty tasty.   It's sort of like cheetos maybe, every now and then I crave cheetos, but I feel dirty after I've eaten some :lol:

post #15 of 17
Quote:
Originally Posted by Nadiaa View Post

Is a puzzle cake one of those cakes you cut into and the layers inside go in different directions but fit together like a puzzle? 

Yes, you basically cut a cone out then reinsert it on the other side after pressing the cake down to invert the hole the cone came from. I had to figure out how tall to make the tier so it took a few practice runs.

The chocolate mix was horrible but the vanilla was no better...very artificial, blaergh.
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