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Deco Edible artist license fee - urgent help needed!

post #1 of 4
Thread Starter 
Hi
I have the Deco edible artist software on my laptop and have used for 2 years with in problem. Now when I have gone to use it it requires a license key? When I go on the website it says it's provided on the cd you get with your first purchase? When I first installed it 2 years ago you just needed to register and have it sent to you. I have installed it again on my new laptop and it still requires a license key. I have emailed deco but no reply yet. I have 3 orders on Friday that need photos printed on toppers. Can anyone help? Thanks
post #2 of 4
I suspect your previous license has expired. And that you'll need to pay a renewal fee. The company will be the only ones who can clarify.
Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
Reply
Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
Reply
post #3 of 4

If you do find out how to get the licence key please let us know as i have the same problem. been having to use create a cake software but cant change the image on the template of 12 2" toppers which is hurting me big time

post #4 of 4

I have the same problem I have used this for 3 years up until last week it was fine, today I have gone to print and states I need to put in my key!!!  HELP

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