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Bride wants refund - Page 2

post #16 of 76
Quote:
Originally Posted by MimiFix View Post

but it has NO place being seen in public.

Fixed that for you.
post #17 of 76

My point was that we don't know how much this offensive shirt plays into the dispute. It might not have bothered her at all but just be one more piece of ammunition for a free cake. Or it may have have been truly insulting and she's having trouble expressing how much it upset her. As business owners we must always be on guard for these kinds of issues.

 

(Yes, Jason, that's much better. Thank you. Especially for the pun.)

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VISIT US at BAKINGFIX

 

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post #18 of 76

A "budget" bride! That means she has probably called everyone she has ordered anything from and stated something was wrong to get a refund! She didn't have a problem with GOBBLING it up and complained after the fact. Geesshhh...some people kill me with their actions. You were more than generous to this bride and really I wouldn't offer her a damn thing but out of good faith, you have offered enough.

 

The shirt was very offensive but funny as hell! I hope you spanked him when you got home because he deserved to be reprimanded! ;)

post #19 of 76
Thread Starter 

Very true. However, she didn't actually see the shirt. An aunt was standing there while we were setting up. There was no one else present. This still doesn't negate his shirt being offensive....

post #20 of 76

I hope you are able to work it out with her. If she is on a budget, I doubt if she gets a lawyer because she is BROKE! I would give her the refund and deduct the fee. She signed on the dotted line and that's why you have those contracts and disclosures in place.

 

On another note: Where are you located? If I saw the pictures correctly, did you make the "Turbo" cake? My son's theme is Turbo and I am in desperate need of a Turbo cake.

post #21 of 76
I wouldn't give her ANY refund. She lost the right to an unwarranted refund when she started making threats.
Plank.
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Plank.
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post #22 of 76

So let's see the inspiration pics, and what you actually made. And why were running around like a chicken with your head cut off?

*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
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*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
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post #23 of 76
My husband has an 'I love coitus' t shirt. He also has a pink one with a squirrell throwing a grenade whilst riding an ouzi which I think is meant to be suggestive. I don't even see them anymore but I prob should take more notice in future, particularly if we are delivering together!!!!
Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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post #24 of 76
I was a budget bride, but I didn't complain about a single thing - not even the pianist who didn't know 'here comes the bride' - who books a WEDDING and doesn't know here comes the freaking bride!
elsewhere.
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elsewhere.
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post #25 of 76

totally off topic..... my husband wants to wear the ... "This guy is sleeping with the cake lady" tshirt  to EVERY delivery........ I am seriously going to kill him.

 

on topic.... I wouldn't haggle with 40 dollars based on how much I just wouldn't want to deal with it. but on principal I may not have given in depending on how bad her attitude was and how much I went out of my way. KWIM it really is a tough one.

"Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep."

 

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"Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep."

 

Scott Adams

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post #26 of 76

I agree with Brandisbaked. She deserves NO refund. And next time, please take complete payment, including delivery at least 2-3 weeks before the wedding. It's not worth our time running after brides once they are married and on their honeymoon!

post #27 of 76
Budget bride or not, there is a point where people are just hard faced and rude. In terms of 'budget', everyone has one, it is just that some are more than others. Even big budget people whinge and moan and kick up a fuss over nothing to attempt to fulfil an agenda. I often find it is personality not finances. Anyway, back to topic, I firmly believe you have been gracious, compensated for things beyond your control (her whimsy) and offered a more than adequate solution. As far as the t shirt, yes offensive to some, but really, it was the cake she ordered not the fleeting vision of a fashion maverick sporting overt ironic machismo. Would she stop someone in the street to complain? No. If you had turned up to cut and serve dressed as something off Storage Hunters then fair enough, but you didn't. I say, stick to your guns and ignore her threats. They will be as empty as her feminist concern over a silly t shirt.
Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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post #28 of 76

I would like to see the cakes too. Budget bride here too. My DJ didn't even get our names right during our intro....much less explaining the cake ribbon pull tradition. My whole reception was a disaster. My photographer creeped people out. He kept creeping up on them and saying "Lookie, Lookie!" I didn't complain at all because I realized I got what I paid for. Too many folks want everything for free...

post #29 of 76
Lookie lookie! Brilliant!
Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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post #30 of 76
Thread Starter 

I will post the pictures of the wedding cake as SOON as the photographer sends me one. I had 3 deliveries that day. And hers was the last, and I got lost! So I was a bit frazzled by the time I got to her. 

 

She said that she's gonna give me a bad review on craiglist and Wedding Website....I don't believe I'm on either, but she took away any further sympathy I might feel for her right then.

 

I personally think she's the reason why I haven't received pics from the photographer and it was 2 weeks ago. The photographer told me they'd get me pics of the cake once she (the bride) had seen them all. I think she's holding it up. BUT...it is in the contract that I am allowed to have pics from her photographer. ^_^ She has just been a disaster all the way around, the ONE time I forgot to take pics of the assembled cake on my own, and I'm stuck with an obnoxious bride. But here are the 3 pics she sent me for inspiration. I made the bottom tier with ruffles, and the top tier just covered in pink fondant with a black ribbon around the base and 2 black flowers. (as those were her wedding colors.) She said she almost cried because "ribbon and flowers aren't my thing". So...idk, I'm just annoyed with the whole thing!  

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