Cake Central › Cake Forums › Cake Talk › Cake Disasters › FRUSTRATED n depressed..first big order n a disaster
New Posts  All Forums:Forum Nav:

FRUSTRATED n depressed..first big order n a disaster - Page 2

post #16 of 31

Hi Vip,

 

Have decorated a couple of fondant covered cakes, never have experienced fondant sliding off but have experienced condensation forming on the fondant immediately after I've covered it over a cake that I've just taken out of the refrigerator. But the cake wasn't even inside that long, maybe just 15 minutes.  First time it happened to me the fondant became glossy and sticky like it had clear nail polish applied to it. Had no inkling what to do. Good thing the client was a friend so no problem.  Last week it happened again as I was in a hurry to cover and what I did was I put the covered cake about a yard away from a fan, turned the fan on to medium and after 30 minutes I noticed the gloss disappearing and the fondant drying. By morning everything was ok. If nothing in your cake spoils easily I suggest not to refrigerate, and instead just put it in a cool dry place after covering as Smckinney suggested. And do not cover when you cake is cold, let it come to room temp. Don't worry too much about what happened, but instead learn from it and do better next time. We've all had bloopers :-) 

post #17 of 31
Quote:
Originally Posted by vipskreations View Post

hi CakeGeekUK...thank u so much for the kind words....n the guest did love the taste but the host was very irritated infact i gave her a50% off....i wish i could click the pics of the cake which i took at the venue n show u guys...any way have told the host to pass me the pics of the cake...lets see, if she does...

Just 50%? You are hard-core. If that had happened to one of my cakes, it would've been free. And the client would receive a 25% off a future order coupon so I could beg their business back and prove I know what I am doing. 

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
post #18 of 31
Thread Starter 

hi Annabakesthecake. what pic i showed u here that was not the cake i took...it was a huge cake n this was jus the part which i scraped n put another simple cake in place,of it,n the part which was got spoilt was not so bad...it was a very small part a 3.5 inchesby 2.inches cake.....the rest of the cake was pretty decent....infact people loved the taste n the cake got over.. dear this cake costed me a bomb n was working on a very low profit margin....so the 50% which i charged was the cost of the cake which i put...if this was the cake i would have not charged a penny 

post #19 of 31
Ditto to Anna. Ditto ditto ditto. Sorry this happened, but ditto to Anna.
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
post #20 of 31
You should figure out what's going on before you take anymore orders. Obviously you don't want this to happen again, but you said its not the first time and I'd hate for you to keep losing money as well as ruining your name. You mentioned your not making much profit from your cakes, that's another problem. You probably need to make some changes to your pricing structure when your ready.

I realize things happen. I know how much money, ingredients, time, energy, etc. go into making a cake (especially a big one) but if you can't deliver on a promise you made ie: the completed cake as ordered then you will lose customers. It will hurt you and your business!
post #21 of 31
Quote:
Originally Posted by vipskreations View Post

hi Annabakesthecake. what pic i showed u here that was not the cake i took...it was a huge cake n this was jus the part which i scraped n put another simple cake in place,of it,n the part which was got spoilt was not so bad...it was a very small part a 3.5 inchesby 2.inches cake.....the rest of the cake was pretty decent....infact people loved the taste n the cake got over.. dear this cake costed me a bomb n was working on a very low profit margin....so the 50% which i charged was the cost of the cake which i put...if this was the cake i would have not charged a penny 

I don't have the time to get into it at this moment, but a key part of being in business is charging enough to make it worth your while. And also having enough money put back, so the cost of supplies aren't "a bomb" icon_confused.gif  The cost of my cakes are a very small portion of what I charge. 

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
post #22 of 31
Do you not have a photo of this cake?
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
post #23 of 31

I think post #8 is the cake that she did not send, and she is waiting for the customer to send her pictures of the one she did deliver.  Correct me if I have read the info wrong.

post #24 of 31

I am so sorry that happened to you, looks like you put so much work into it! I had that happen to me before and it was because the buttercream under the fondant was too thick and too soft and it started melting and so the fondant melted and slid off too like in your picture.  

post #25 of 31
Thread Starter 

Hi guys tried another small cake at home...thankfully its absolutely alrite n going back to work on another order...anyways thank u all for your advice

post #26 of 31
Thread Starter 

But this time tried with another brand of fondant (as the last one almost got over n thought of trying the other brand)...so still dont know the reason why it hapened... all is well if it ends well n im back to work on another order....thank u all for your advice n suggestions

post #27 of 31
Hi I had the same problem with my cupcakes wiched I packed in boxes, although my fondant is not completely melted it looks very sticky. Should I wait for the fondant to dry before I packed them? I didn't use any butter cream under it. I just stick it strait on my chocolate cupcakes. icon_sad.gif
post #28 of 31
Quote:
Originally Posted by Daina-M View Post

Hi I had the same problem with my cupcakes wiched I packed in boxes, although my fondant is not completely melted it looks very sticky. Should I wait for the fondant to dry before I packed them? I didn't use any butter cream under it. I just stick it strait on my chocolate cupcakes. icon_sad.gif

Well, the fondant is sucking up the moisture from your cupcakes and because little air is circulating, it's not drying.  Allowing the fondant to dry wouldn't have helped.  A layer of buttercream under the fondant would have helped.............and made the cupcakes taste much, much, much, much better.

post #29 of 31
Thanks for your reply so next time I'll put some buttercream under icon_smile.gif
post #30 of 31

I should add that if your BC is not a crusting recipe AND the fondant decos are not very dry before placement, then there will still be some grease staining and "wilting" of the decos the longer they're on the icing.

 

To avoid this issue [my BC doesn't crust much & is heavy in fat], I have coated the backs/bottoms of fondant decos using piping gel or melted chocolate.

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Disasters
Cake Central › Cake Forums › Cake Talk › Cake Disasters › FRUSTRATED n depressed..first big order n a disaster