There's really not much I can do about this, so this is more of a vent than anything.
In the past several months, we have lost jobs to one competitor in particular. We know because the potential client will call us, get a quote, and then we never hear from them again but we see the exact cake design later on the competitor's page. We've had some that we will send the quote and the client will say everything sounds good and ask us to send a contract over. But then we don't hear back from them, or if we do, it's for them to say they went in a different direction. We know it's due to price because before this they would have talked about how much they loved our cake and are impressed with the pictures of our work, etc. So we know it's not because they decide they don't like our work.
It's just so frustrating. If it's a matter of them just not choosing to go with us from the beginning, that's one thing. But to have someone ready to sign on the line and pay their retainer suddenly changed their mind because someone undercut our pricing...grrrrr.
Anybody else ever had this problem, especially with a specific competitor?