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For a laugh

post #1 of 12
Thread Starter 

I work in a wholesale bakery.  In the mornings I'm up front taking customer orders, entering them into the system, ect - while in the afternoon I'm in the back decorating cakes and cupcakes.

 

I actually just took over cupcakes, and in an attempt to boost sales turned them into simple little Easter baskets for the holiday.  Nothing super fancy as I have to mass produce :(   We went from selling 20-30 Red Velvet and Carrot cupcakes a week to over 400 last weekend alone.  So I assume people are pretty pleased with them.

 

Anyway, this morning I got a call from a disgruntled customer.  She told me she was disappointed and let down by these Easter Cupcakes.  When I asked her why she felt this way she responded, "they just look like muffins with some frosting and decorations".  I did sympathize with her and asked for suggestions.  Now I know you can't please everyone no matter how hard you try, but this seems pretty out there to me :p

 

 I figured it was worth stopping in to share, because it definitely gave all of us in the office a good giggle.

post #2 of 12

All cupcakes look like muffins with frosting and decorations... lol.
I think Pinterest has poisoned people, they expect every cupcake to have a gum paste peony on top now.

post #3 of 12

That's funny!   Didn't she see them when she bought them?   Anyway like scrumdiddlycakes said, all cupcakes look like little muffins.

 

Thanks for the laugh.

Quinte West, Ontario, Canada   www.TeriLovesCake.ca   Strictly Wheat & Gluten-Free         

 

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Quinte West, Ontario, Canada   www.TeriLovesCake.ca   Strictly Wheat & Gluten-Free         

 

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post #4 of 12

Hahaha, so what was her suggestion?

post #5 of 12

If your sales increased that much you obviously did a fantastic job at decorating them!!!! There is always one person who will complain for no reason!!  Wish I had a cupcake right now to eat!!

post #6 of 12
Thread Starter 

Oh, her actual suggestion was 'maybe you could not charge so much if you're going to sell a misleading product'.  

 

They're the large cupcakes in Red Velvet and Carrot decorated out of the norm, for a whole dollar and fourty cents.  $$$$$$$  I think they're too cheap

post #7 of 12

Misleading? Did she not see them when she bought them? I am assuming $1.40 is the wholesale price, right?

I would be very interested in how calling a red velvet cupcake a red velvet cupcake is misleading, though :)

post #8 of 12

Maybe she thought she was actually getting a miniature Easter basket. Maybe she thought the Easter bunny was going to jump out and give her a lap dance. Some people just have to have a reason to complain. Next time tell her, "of course it isn't a muffin. Muffins are for breakfast. Cupcakes are for anytime". I mean, duh, of course it looks like a muffin with frosting. That's because that's what it is.

--Lynette

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--Lynette

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post #9 of 12
Quote:
Originally Posted by AtomicBakes View Post

Maybe she thought she was actually getting a miniature Easter basket. Maybe she thought the Easter bunny was going to jump out and give her a lap dance. Some people just have to have a reason to complain. Next time tell her, "of course it isn't a muffin. Muffins are for breakfast. Cupcakes are for anytime". I mean, duh, of course it looks like a muffin with frosting. That's because that's what it is.

This gave me a big laugh. 

post #10 of 12
Quote:
Originally Posted by bct806 View Post

This gave me a big laugh. 

Lmao l know right!! I laughed too...can't believe someone spent their time complaining about cute cupcakes that were a whole $1.40 .
post #11 of 12

Isn't it always the wackos that need to tell others what's wrong with things ............. Thank goodness you had co-workers there to appreciate the chuckle!

 

I wish you could be honest with people sometimes and just tell them how stupid that comment was......but then I'd feel bad I told them the truth and they still wouldn't get it.

post #12 of 12
Some people just have to have SOMETHING to complain about. Heck I see it ask the time on this website. I checked out a tutorial the other day and several people left rude comments. Someone took the time to share and be helpful, and they got crap for it.

Your story reminds me of a T-shirt I have: "Muffins are just ugly cupcakes".
Plank.
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Plank.
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