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Cake boss isnt working

post #1 of 10
Thread Starter 

I downloaded Cakeboss software over the weekend and i cant get it to work for nothing. I have been trying to get in contact with the company through email but no response as of yet. Before i request a refund from Paypal, has anybody else experienced this. If not, is there another way to contact the comany?

post #2 of 10

it is a reputable company

 

i'm sure they'll get back to you shortly

 

i'll check mine to see if there's a phone number or something brb--

anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
post #3 of 10

just says

 

Quote:

 

Email support@cakeboss.com with any questions or problems. Emails are typically returned within one business day.

 

 

so give it some time--it's really good software and a great company

 

i've had different questons and they get back to me

 

'one business day' give it some time

anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
post #4 of 10
Thread Starter 

 Thanks K8memphis I ordered it on Friday and I did send an email to the address listed and tried all the troubleshooting tips on their website. Just wanted to make sure its a reputable company before i throw in the towel. Im new to this business and would really love to have this in my arsenal. I guess i'll be patient and wait a few more business days.

post #5 of 10

they should be responding--the owner is a member on here and it is a good solid company--mine works good

 

partial business day friday (if ordered before close of business) then today is one so should hear from them soon!

anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
post #6 of 10

did you hear from someone & get your cake boss straightened out yet???

anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
post #7 of 10
Thread Starter 
Yes i did hear from her for some reason she didn't get my previous emails over the weekend. She is being very supportive and she and i are working out the issue now. I guess somethings up with my computer. (Sigh) Thanks for your support and i will keep u updated.
post #8 of 10

awesome--it's a great company -- very attentive

 

hope it gets all worked out-- it's really nice software too!

anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
post #9 of 10
Thread Starter 

Its Working!

 

Thanks K8memphis u were right because i was very close to requesting a refund. Their tech support is very helpful she even game me her personal cell phone to help diagnose the issue i was having. I finally got it worked out and i can tell im gonna love this software. Im a newbie and i got 3 orders in this week so im excited cant wait to use it!

post #10 of 10

yay!!! they are awesome

 

and all my issues were user error ;)

 

and they were helpful and kind about it--makes a great company in my book!!!

anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
anytime you judge somebody and
you judge something that makes them happy 
that's your weakness speaking ~~ hilaria baldwin
Reply
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