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Was the apprearance of my cake really that bad? - Page 2

post #16 of 30

I really like the work that you did and it does look wonderful, however you mentioned that they wanted a Minnie Mouse cake, and my first thought was that it doesn't have a Minnie Mouse look. Sure it is pink and black but to go with the theme that was requested it seems like it's missing something. Sorry. but I do like it.

post #17 of 30
Thread Starter 
Quote:
Originally Posted by debidehm View Post

The only thing that throws me off about the cake is the top. The pink top with the flower coming out of it with the the ears attached to the side. To me it looked like an upside down flower pot (maybe because of the fondant ribbon around the base of it). I would have eliminated the pink hat and did it the way you see most Minni/Mickey Mouse hats and do it all black. Otherwise the rest of it is adorable!

 

Yeah I was gonna put a bow but decided to do classic minnie
post #18 of 30
Thread Starter 
Quote:
Originally Posted by vikingcake View Post

Did you possibly spell the name wrong? Camila only has one L. I think the cake looks great btw icon_smile.gif.

I did double check prior to finishing the name. It's spelled with 1 L. The family is latino, two LL's in the name would throw off the pronunciation in Spanish.
post #19 of 30
Cute!

As another poster said she may have been stressed about about the party, thus why I take pictures and send them before hand. Then they have time to be all excited. icon_smile.gif
post #20 of 30
I hardly ever send photos ahead of time. (The rare exception being recently when the bride was desperate to see her cake and was busy all morning, and it had already been paid for in full two weeks prior.)
Sending photos before they see it in person is dangerous, unless the cake has been paid in full before you send the photo. It leaves too much possibility for them to pick something apart and find something to not want to pay.
I homeschool because I don't believe in the mass production of human beings.
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I homeschool because I don't believe in the mass production of human beings.
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post #21 of 30

Cake looks fine!!   Yes, she was probably just consumed with everything else that was going on. 

One BIG BIG piece of advice, though, NEVER EVER EVER, from now on, if they tell you..."just do whatever"...that is setting yourself up for a possible disaster.  I have been decorating for 12 years and I have done a couple of 'whatever I wants' and they ALWAYS go wrong.  Make sure you SEE their vision.  Just trust me on this.  If they have to draw it out for you, then make them.  Do whatever you can to make sure you are making what they want or one day you might get one of 'those' customers who doesn't want to pay because it wasn't what THEY envisioned, even though they told you to do whatever you wanted.  (this doesn't just pertain to cakes either...my husband used to create commercials and he used to deal with customers who said "be creative and do what you think"....he told me every time that happened he would have to re do them because it wasn't what the customer had in mind)  Just a kind word of advice.

 

post #22 of 30
Thread Starter 
Quote:
Originally Posted by missmersh View Post

Cake looks fine!!   Yes, she was probably just consumed with everything else that was going on. 


One BIG BIG piece of advice, though, NEVER EVER EVER, from now on, if they tell you..."just do whatever"...that is setting yourself up for a possible disaster.  I have been decorating for 12 years and I have done a couple of 'whatever I wants' and they ALWAYS go wrong.  Make sure you SEE their vision.  Just trust me on this.  If they have to draw it out for you, then make them.  Do whatever you can to make sure you are making what they want or one day you might get one of 'those' customers who doesn't want to pay because it wasn't what THEY envisioned, even though they told you to do whatever you wanted.  (this doesn't just pertain to cakes either...my husband used to create commercials and he used to deal with customers who said "be creative and do what you think"....he told me every time that happened he would have to re do them because it wasn't what the customer had in mind)  Just a kind word of advice.


 

Thank you! I will def do this in the future. Better to be safe than sorry
post #23 of 30

Awww, it's adorable!  I wouldn't worry too much, I'm sure it was stress.  I had something like that happen just last weekend.  I think it's because I'm quite spoiled by my family's oohs and aahs too, lol.  The lady just said thanks...but then I saw on FB that her son just LOVED it, so it made me feel better.  

post #24 of 30
Quote:
Originally Posted by cookielvr13 View Post

Hi Ladies,

 

I was recently requested to make a birthday for a little girl. When I met up with the parents both of which I attended high school with. They explained they wanted 2 flavors, no filling just plain.

 

We all sat down, talked and was told they would like the cake to resemble Minnie Mouse using dark pink. Their exact words were "Do whatever you think looks best".

 

They sampled some flavors and we agreed I would be making their cake.

 

Soooooooooo today was the big day.

 

Long story short she came and picked it up. I walked to her car, placed it. Explained dowels inside of cake, etc.

 

She said "Thank you" and really nothing more.

 

I feel as if I did something wrong or it wasn't to her liking. I sent her a text because I know she is with family and busy but I sense she hated it. 

 

Would you kindly give your opinions?

 

Did I do something wrong?!

 

IMG_20130324_141153[2].jpg 859k .jpg file


So I just got another "that looks nice" on an order I did today and thought of you!  I spent forever making tiny glasses to put on a cow-not to mention the order was as usual "last min" and I was pretty happy with it and all I got was a "Thank you, it looks nice" I even tried probing her--Do you like the glasses, is the design what she envisioned, etc and nada!  LOL  

 

So chin up!

My customer was a retired Eye doctor and currenty was a Cow Farmer. Cake is Lemon Chiffon with Lemon Curd filling covered in Fondant. Barn is Fondant/Tylose Powder combination, Cows and fence pure fondant. If you look Close the cows are wearing glasses! =-)

If you look close the Cows are wearing glasses!

post #25 of 30

ok you guys listen for a minute <cups hand around ear> <raises eyebrows> <gets quizzical look on face>

 

what you are hearing is the phone not ringing with bad news about the cake

 

i'd trade that for being gushed over any day!!!

 

well done seriously cute cake--

 

i've told this story before but...my son went from cooking at a bar, the blue monkey, to handling the weekend shift as chef at a hotel--he said, 'mom they (the guests) look at me funny when i come out of the kitchen now--i think it's the food' i said, 'everybody knows it's hotel food--it's ok' i said, 'what happened at the other place?' he said, 'when i came out of the back--they applauded'

 

i guess we ain't in kansas at the blue monkey anymore ;)

the only way to see the rainbow is to look through the rain

 

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the only way to see the rainbow is to look through the rain

 

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post #26 of 30

Oh I hear Ya K8memphis!  I am jumping for joy when they get their cake and walk away with it!  I usually hold my breathe for a few seconds to brace myself for any bad comments but I rarely ever have any!  And when I do it's generally minor things that I can fix.

 

I know I have done the best I can do and if they don't like that then they don't have to order from me!  I def need to work on my skills some but I don't let the lack of enthusiasm from the customer stop me from doing what I love!  =-)

post #27 of 30

I think its very pretty..

post #28 of 30
Thread Starter 
Quote:
Originally Posted by Cakemommy2012 View Post


So I just got another "that looks nice" on an order I did today and thought of you!  I spent forever making tiny glasses to put on a cow-not to mention the order was as usual "last min" and I was pretty happy with it and all I got was a "Thank you, it looks nice" I even tried probing her--Do you like the glasses, is the design what she envisioned, etc and nada!  LOL  

 

So chin up!

My customer was a retired Eye doctor and currenty was a Cow Farmer. Cake is Lemon Chiffon with Lemon Curd filling covered in Fondant. Barn is Fondant/Tylose Powder combination, Cows and fence pure fondant. If you look Close the cows are wearing glasses! =-)

If you look close the Cows are wearing glasses!


I love it!!!!!!! Too cute!!!

post #29 of 30

Our cakes are like other forms of art,  Open to interpretation!  She gave you carte blanche and you did great.  Give yourself a pat on the back, chin up.  I validate myself because my customers keep coming back.  I have a customer who is a party planner, she also is a skilled cake decorator, but I am her baker, decorator.  I don't get compliments on the individual cake. She sends me a pic, I make it, she pics it up and job completed.  Occasionally we talk and she says things like, I trust you, you do great things.  I have freedom to make changes that I feel will enhance the cake.  Do I get nervous, Yes, you bet.  but since she keeps coming back and so do my others, I have realized they are happy.

Virginia 323.253.8213
www.urbanainez.com
He is the man of my dreams, my prince; He gives me the desires of my heart, He completes me. His name is Jesus
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Virginia 323.253.8213
www.urbanainez.com
He is the man of my dreams, my prince; He gives me the desires of my heart, He completes me. His name is Jesus
Reply
post #30 of 30
Quote:
Originally Posted by missmersh View Post

Cake looks fine!!   Yes, she was probably just consumed with everything else that was going on. 

One BIG BIG piece of advice, though, NEVER EVER EVER, from now on, if they tell you..."just do whatever"...that is setting yourself up for a possible disaster.  I have been decorating for 12 years and I have done a couple of 'whatever I wants' and they ALWAYS go wrong.  Make sure you SEE their vision.  Just trust me on this.  If they have to draw it out for you, then make them.  Do whatever you can to make sure you are making what they want or one day you might get one of 'those' customers who doesn't want to pay because it wasn't what THEY envisioned, even though they told you to do whatever you wanted.  (this doesn't just pertain to cakes either...my husband used to create commercials and he used to deal with customers who said "be creative and do what you think"....he told me every time that happened he would have to re do them because it wasn't what the customer had in mind)  Just a kind word of advice.

 

I agree completely! When I hired a web designer for my site, I gave him the content and told him to be creative and do something nice. He did, but it was not what I envisioned, it didn't match my perception of my business. So we had to start over again, I even went to the extent of creating a complete wordpress.org site just so he could see how I wanted every single detail to be laid out. a 1 month job ended up taking almost 3. Boy were we both glad when it was over and everything worked out.

 

When a customer tells me to do whatever,  I get as much info as I can, and spell out what 'whatever' means to me, including photos of similar designs so that before I start the cake, we both know what 'whatever' means.

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