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1.5 hour late for delivery - Page 3

post #31 of 50
Quote:
Originally Posted by cupadeecakes View Post
 I'll give you my time management tip - I never go to bed before the next day's cakes are ready to go out the door.  Occasionally that means I'm up until 3am finishing a cake, but I never regret it the next day when things go smoothly.

 

I think this is great advice and it's what I do when I make my cakes. Mine are for family and friends but they do need them by a certain time so I finish mine the night before the event before I go to bed. I hate rushing because I will probably make a mistake and miscalculate something.Live and learn.

post #32 of 50
Thread Starter 
Quote:
Originally Posted by cupadeecakes View Post

To the OP, everyone has bad days and we've all had our share of cake disasters.  It really sounds like you have learned from your mistakes.  Pick yourself up, dust off, and move forward.  I'll give you my time management tip - I never go to bed before the next day's cakes are ready to go out the door.  Occasionally that means I'm up until 3am finishing a cake, but I never regret it the next day when things go smoothly.

 

Quote:
Originally Posted by -K8memphis View Post


that's a great time management tip!!

and i want to add this

back the schedule up far enough with accurate planning and enough wiggle room to be practical so that you can go to bed by ____ o'clock every night

insert the hour--it gets earlier & earlier icon_biggrin.gif  i now stop 'working' when the sun goes down

9:00 PM is the new 3:00 AM icon_wink.gif

to protect your health--we don't get a second chance to take care of ourselves

just like we don't short change ourselves charging too little and undercutting--we also owe it to ourselves to have it together enough to provide ourselves adequate sleep--you are piloting the celebration cake ship as much as any pilot flies a plane--getcher zzzs!

Thank you very much for the time management tips!!!


For everyone who gave me the advice, I really appreciate it!!! It helped me re-assess my business situation and realize what not to do and what to do next time.
post #33 of 50

I feel K8 made the most valuable point when she said that this biz isn't for the feint of heart (faint of heart?). A celebration cake is generally much more than the dessert, it's a real part of the event. It sits in a place of honor at the event and people take photos. 

 

So the pressure is on, because clients aren't expecting a dessert, they are expecting a performance, a triumphant memorial of the day...from flour, sugar and eggs. For this reason, I suspect every cake decorator has a little bit of Isadora Duncan at the core of her soul. You gotta love the spectacle, fantasy and last minute drama, or you won't survive. 

 

Hang in there, and uh...maybe plan for a 3 hour bumper before delivery?

 

jen

post #34 of 50
Quote:
Originally Posted by cupadeecakes View Post

To the OP, everyone has bad days and we've all had our share of cake disasters.  It really sounds like you have learned from your mistakes.  Pick yourself up, dust off, and move forward.  I'll give you my time management tip - I never go to bed before the next day's cakes are ready to go out the door.  Occasionally that means I'm up until 3am finishing a cake, but I never regret it the next day when things go smoothly.
 

This is the first thing I thought to comment on when I read the story. NEVER leave major amounts of decorating to the day of the delivery. It's one thing to have a few things to put on your cake at the setup, but don't wait to decorate the day of. And I'd just refund her the money too.

post #35 of 50

eatmcakery, how did it go at work today?

post #36 of 50
Thread Starter 
It w
Quote:
Originally Posted by denetteb View Post

eatmcakery, how did it go at work today?

It went well. I gave her a full refund and she was pleasant to me.
post #37 of 50

Good to hear.   Thanks for the update, glad it went well.

post #38 of 50
Thread Starter 

No problem. I'm glad it went well too. My friends at work were really encouraging. When the incident happened, I doubted myself a little bit but I have a very supportive husband and friends. Also, everyone's advice helped me out a lot.

post #39 of 50

oh no ;-( were only human though we all make mistakes!! Give a refund and learn from this expriennce x

Everyday is a cake day My Cupcake Blog - http://www.cup-cakes.com/
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Everyday is a cake day My Cupcake Blog - http://www.cup-cakes.com/
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post #40 of 50

As you are new and just starting out and have a full time job you might want to tell people you need at least 2 weeks notice for an order. Don't take last minute orders.

As others stated - make sure the cake is completed the night before.  If you have to stay up all night to finish it, that's what you do.

Leave earlier than you need to for delivery.  At least 30 min.  Better to arrive early with the cake than late.

Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #41 of 50

and if a client says the party starts at noon then you plan to deliver at 10:00 am two hours ahead of the event as a general rule

 

you need wiggle room

 

they can say oh i don't need it that early--that's not their decision

 

oh we'll be at soccer practice then --they might say

 

ok i'll deliver at 7:00 AM then before you leave for practice

 

and

 

charge for delivery too ;)

 

wow so glad it went well at work!!!!! yay!!!

one baker's 'never ever do' is the next baker's 'i swear by this'
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one baker's 'never ever do' is the next baker's 'i swear by this'
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post #42 of 50

I still can't really believe that at 1.5 hours late, the party was all done and over, especially a party that required a $120 cake...

elsewhere.
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elsewhere.
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post #43 of 50
Quote:
Originally Posted by kikiandkyle View Post

I still can't really believe that at 1.5 hours late, the party was all done and over, especially a party that required a $120 cake...

 

 

yes! because you can delay things a bit too--not that the cake wasn't late etc--just saying as a hostess--you kinda wait a bit to get things started--

 

an hour & a half is late no ifs and or buts

 

but if you delay 20-30 mins starting --'cause you know no party ever starts on time -- peeps are always fashionably late- <tosses chin up  flips hair back in one smooth motion >

 

serve everyone a drink--talk or have a game and open gifts for a few --an hour is gone in no time and it's refreshment time--shoulda been at least close to on time to eat --but i don't know

 

going forward the cake should arrive hours before the first guest is scheduled to appear (except at weddings there's often an out of town somebody or two just floating around uber early)

 

that is odd to me though

one baker's 'never ever do' is the next baker's 'i swear by this'
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one baker's 'never ever do' is the next baker's 'i swear by this'
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post #44 of 50

I'm not saying it was OK that the cake was 1.5 hours late, but was the party over and done? I doubt it! 

elsewhere.
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elsewhere.
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post #45 of 50
Thread Starter 
That
Quote:
Originally Posted by kikiandkyle View Post

I'm not saying it was OK that the cake was 1.5 hours late, but was the party over and done? I doubt it! 

That's what i was told when i was on my way to the venue.
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