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Leaving to deliver wedding cake Bride now says is too pricey!

post #1 of 18
Thread Starter 

I have been going back and forth with this goofball bride for the last two weeks before her wedding. Her whole plan has been in place for a while and finalized. Okay, last night late I am finishing deco on her cake and I get a facebook message. Oh that's too pricey, and she said the number of guests is only (40 fewer than the final count as of Nov 9). The cake is baked honey is what I told her. She is pushing back on alot of what I'm telling her. She is obligated per our agreement, but I smell a little conflict coming. Advice?

post #2 of 18

DO NOT accept a cheque (check) ONLY CASH for the final payment.

 

Make damn sure you have a friend helping you when you deliver and take pictures after the setting up is done, with a camera with date and time enabled in each picture.

 

You have an agreement, END OF DISCUSSION.  Send her an email to that effect and cc yourself.  Tell her that somebody will surely be entertaining guests at home for the next few days with the leftover cake.

post #3 of 18
Everything the PP said, and now I hope you have all wedding cakes paid for at least 2 weeks in advance, or more.

And be prepared to leave the venue with the cake in hand if you are not paid. It can always go to a homeless shelter (unless you live in New York, where Mayor Bloomburg says he'd rather let the homeless starve than eat too many carbs, sugar or fat. http://m.now.msn.com/hard-to-swallow-bloomberg-bans-food-donations-to-homeless-shelters)
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #4 of 18

Wow.  Just wow.

 

OK lessons learned here: 

  • Get full payment at least 2 weeks BEFORE the wedding.
  • Make sure the signed contract makes it clear there will be no changes past a certain point.
  • Refer her to the signed contract to remind her that what she signed is legally binding and you will not be changing the price.
     
Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #5 of 18

No pay...no cake.  Cash only.  And yeah...full payment by two weeks in the future.  Good luck!

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

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If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

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post #6 of 18

This might end badly, but get the payment in cash BEFORE YOU UNLOAD THE CAKE and don't be afraid to walk out if she won't pay you. You might end up watching her start running after the car if she realizes that you're really going to leave.

 

Take this as a learning experience. Only turn your oven on if everything is paid for in advance. I did a wedding once where the bride hadn't paid three days before the wedding, and I told her that I wasn't going to do the cake unless the payment was to me by that night. Pieces of it started coming in from different people, I think it was three payments through paypal, but she paid me. Then it turned out that the florist, venue  and the planner hadn't been paid either, but they went ahead and did their end of it anyway to "help her out." The wedding ended up being cancelled, and the florist was stuck with $3000 of flowers that she couldn't use, the planner never got paid, and I don't know how much the venue lost. I took the cake to the venue unstacked and let her 150+ guests who had come in from out of town eat it at the non-reception.

post #7 of 18
Quote:
Originally Posted by costumeczar View Post

I took the cake to the venue unstacked and let her 150+ guests who had come in from out of town eat it at the non-reception.

That was a public service. Just imagine what would have happened if they drank all the booze which no doubt was also paid for in advance...

post #8 of 18

Out of the first 10 cakes or so I did for people I was supposed to be paid for, (15 plus years ago, before I heard or health department regulations, and business licenses) I think I got paid for 5 of them, and am still waiting, haha...You NEVER give someone a cake that isn't paid for. EVER! 

 

A few months ago, I ran into a girl who I made a 3D Bear (from the big blue house) cake for, who decided she couldn't cut it, so I made a sheet cake with figure piped Bear and Tutter 2 hours before the party, and she never paid the $20 I charged (yeah, I was one of them...) Anyway, she wanted a cake for her same daughter's sweet 16, after not paying for her daughter's first birthday cake 15 years earlier, and I designed it, then quoted the price, then tacked the $20 on, and she decided to "just not have a party, since her older son didn't get one that year." (He was actually in juvie)

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #9 of 18

The night before her wedding, she's FB messaging a vendor about PRICES??  This girl is a whack job.

 

My PRIVATE FB response to her would have been, "Sorry that you feel this way.  As the cake is finished and ready for delivery, please be aware that I will require a CASH final payment at the reception venue tomorrow.  If this is not possible, PLMK ASAP so that I can arrange to deliver the cake to the local homeless shelter.  I will, under NO circumstances, argue with you about the serving numbers or cost at this late date.  I will also NOT leave the cake at the reception venue unless payment is completed IN FULL, IN CASH."

 

Yes, payment for custom work MUST be received well in advance of the delivery.  Because a cake is a consumable that can't be re-used or returned, the form(s) of payment accepted should be, ideally, non-reversible. 

 

Hope things went OK.

Rae

I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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post #10 of 18
Quote:
Originally Posted by BlakesCakes View Post

The night before her wedding, she's FB messaging a vendor about PRICES??  This girl is a whack job.

 

My PRIVATE FB response to her would have been, "Sorry that you feel this way.  As the cake is finished and ready for delivery, please be aware that I will require a CASH final payment at the reception venue tomorrow.  If this is not possible, PLMK ASAP so that I can arrange to deliver the cake to the local homeless shelter.  I will, under NO circumstances, argue with you about the serving numbers or cost at this late date.  I will also NOT leave the cake at the reception venue unless payment is completed IN FULL, IN CASH."

 

Yes, payment for custom work MUST be received well in advance of the delivery.  Because a cake is a consumable that can't be re-used or returned, the form(s) of payment accepted should be, ideally, non-reversible. 

 

Hope things went OK.

Rae

 

 

THIS!!!

thumbs_up.gif

Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #11 of 18
Yes, accept cash on delivery, before setting everything up. I had a $100 check bounce when I took payment by check upon delivery. The cake was for a 15th birthday, and the girl and her parents had met to pick it up.

Called and told the mom about the bounced check, she apologized profusely and promised to call and set up a time to meet and said she will give cash for the invoice plus fees. Never heard back from her, sent emails and left voice messages but no response. Tried to cash the check at their bank but no funds in the account :-/

So now, I either accept payments by mailed checks well in advance or do cash on delivery.
post #12 of 18

Wow, for someone just starting out these tips are absolutely invaluable. Thanks.

post #13 of 18

I'm dying to know what happened upon delivery!

post #14 of 18
Thread Starter 

Bride stayed in her hotel room and the groom took care of it. He was drunk and a little intimidating, but I knew him in school, he just needed to be reminded how I knew him and he was great after that. I explained that the bride had a question about the number of servings, but never adjusted the number with me. I actually took copies of all correspondence/notes to show them. He said "there will be no discrepancy, don't worry about it. Here's the money." I thanked him and wished them well. I'm told the reception was great. No word on how they liked the cake. Glad it's over!

post #15 of 18
Anti-climactic for us, but a win for you! icon_wink.gif I'm glad it worked out!!
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
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