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things NOT to ask/say to a baker! - Page 25

post #361 of 2956

Awww, She was probably just trying to be friendly, and grabbed at the obvious thing to say. Maybe you were going to make a ton of trail mix icon_smile.gif

I'd rather be baking!
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I'd rather be baking!
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post #362 of 2956

...or maybe you were off for a walk in the woods and were fresh outta breadcrumbs....

post #363 of 2956
Quote:
Originally Posted by cakesbycathy View Post


I don't understand why this comment bothers people.

When I go to a clothing store I look at the price tag.  Tells me exactly how much that dress is going to cost.

 

Wouldn't you rather people ask how much you charge per serving than spend hours going back and forth about design only to discover they can't afford you in the first place?  icon_confused.gif

I'm guessing the problem wasn't that the customer asked about pricing, but that they were after the total prices of all the cakes. The poster may not price by the serving.

post #364 of 2956

Just came across this thread. I've seen and heard many of the ones already posted, and laughed, so I wanted to add my own contribution:

 

A couple weeks ago I got a girl who is planning her sister's baby shower. She sent a photo, three tiered cake, very cute. I gave her the price and my usual info. She wrote back that her budget was $50 less than I had quoted, and then asked, "If we change the colors from brown, pink, and green, to yellow, pink, and green, will the cake be less?"

 

Because...yellow food coloring  costs $50 less than brown?

I homeschool because I don't believe in the mass production of human beings.
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I homeschool because I don't believe in the mass production of human beings.
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post #365 of 2956
Quote:
Originally Posted by DebbyJG View Post

Just came across this thread. I've seen and heard many of the ones already posted, and laughed, so I wanted to add my own contribution:

 

A couple weeks ago I got a girl who is planning her sister's baby shower. She sent a photo, three tiered cake, very cute. I gave her the price and my usual info. She wrote back that her budget was $50 less than I had quoted, and then asked, "If we change the colors from brown, pink, and green, to yellow, pink, and green, will the cake be less?"

 

Because...yellow food coloring  costs $50 less than brown?

I would LOVE to ask her what her thought process was on that...

post #366 of 2956

Wow this was the best thread EVER for this newbie to the community (and cake business 1 1/2 years) to stumble upon. I can't decide which of you I like most, but I absolutely adore most all of you! SO FREAKIN FUNNY! I have one to add... Same girl, I went to school with for years, years ago, EVERY SINGLE CELEBRATION IN HER LIFE-- Her: Hey it's Nate's birthday again and we're wanting to do something REALLY BIG! It needs to feed at least 50, we're thinking a 3 foot tall Jake and the Neverland Pirate Ship with edible characters...and magical unicorns flying around the masts... Me: Whoa! Well yeah, I'm sure we can draw something up but a 3D cake of that size is definitely going to cost AT LEAST ....but here are some other budget friendly options.. *Now this is the part that really gets me every single time!!!* Her (5-7 days later): Nevermind girl, I just found out my sister/lady from church/friend/Mom really wanted to make the cake for them...I'll get you to do the next one!! PLEASE SPARE ME!!! I too have had the invite one too...Them:"Hey, can I get a 2 tier Spongebob cake for Bev's birthday?" Me "Yeah that'll be..." Them:"Cool, you should totally come too, and bring your kids, Bev would love that!" Me: "Thanks for the invite, we might stop by." Them: "Ok, you should just bring the cake then. Do I still have to pay ... for it?" Me: HECK NO! Your conditional invitation totally warrants a custom cake, but what should I bring for a gift!?!

post #367 of 2956

Hahaha I get that one ALL the time!!! And then you're trying to think of something to respond with without sounding like a dink. I can never think of anything, of course, so I start telling them about how I'd like to but my schedule is full right now.. UGH!!!!

post #368 of 2956

What a great thread, thank you all for hours of laughs!!!! icon_lol.gif

post #369 of 2956
Quote:
Originally Posted by Dayti View Post

Customer: I see you have a ten portion minimum on all your cakes.

Me: Yes, that's right.

Customer: Well, there are only 4 of us.

Me: You could just cut it into 4 pieces. Or have some the next day, everyone loves leftover cake!

Customer: So if there are only 4 of us, will the price be the same?

Me: *shaking head and wondering whether to just hang up* Yes, the price would be the same, no matter how many pieces you cut it into.

Customer: And does it all have to be the same flavour cake and filling?

Me: Yeah, how about I make 4 different flavoured 6" cakes, torte them, and give you one half layer of each flavour, and I then sandwich them together with 3 flavours of buttercream, and ganache in white AND dark chocolate, just to keep ALL 4 of you REALLY happy.

This literally made me laugh out loud. I have had people ask some of the dumbest questions!

post #370 of 2956

ah, the old standards! I have one which everyone has surely had:

 

customer: I want XYZ elaborate cake to serve 200 for my birthday.

me: how nice, here is the price.

Customer: my father is paying for the cake and has a small budget of $100  (what an unbelievable surprise!)

me: the prices is...

customer: but i am well known in the community and there will be a lot of photos taken for the local magazine

 you will get a lot of business from my party. ... blah blah blah...

 

has anyone ever gotten business from a donated cake? I never have. 

 

I also don't like being asked to cut the cake I provided for an event, which I also attended.  You know, I'd like to enjoy the wedding, instead of being elbows deep in buttercream for 30 minutes while the bride and groom have their first dance. 

post #371 of 2956

I think any of these should be at least added to a list of "Please, think before you ask *this*"  for brides' check lists.  Most are just because they really don't know their way around serving sizes, wedding cakes, etc, but still...they always make me remember to smile before answering.

 

1.  "Is your cake dry?"   (umm.  yes.  yes, it is.  That's what all.those.awards are for)

 

2.  "How much does a 3 tiered cake cost?"   (this one just needs for them to understand the wiiiiide range of variables here)

 

3.  "Can I get this cake (3-tiered photo) for 20 people?"   (well if we start with a cake pop for a TOP tier...then, sure)

 

4.  "My sister (mom/neighbor/aunt) makes cakes too, so can you show us how to make/stack/deliver/setup this cake?"    (I better not hear this AFTER a tasting and an hour of my time!!)

 

Again, most of them are common sense or, I don't know, lack of tact, or whatever. 

 

But guess what? I'm taking a break from customers for this whole year, and taking my life BACK--my actual life, where I go camping and kayaking and shopping with my family, and spend time in my garden!  So at least for most of these, right now, my answer is "I'm not available that day.  Bye!"

Not doing cakes any more, moved on...

Now blogging about life after cake and other randomness here:  http://itsa-long-story.blogspot.com/

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Not doing cakes any more, moved on...

Now blogging about life after cake and other randomness here:  http://itsa-long-story.blogspot.com/

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post #372 of 2956

Oh I had forgotten this one from a potential investor:

 

If I invest, technically, my teenaged daughters will be your business partners, since they love to make cakes. I'm sure you won't mind having them come

in and make cakes. They can be your helpers...

 

uhhhhhhm no thanks.

post #373 of 2956
The worst for me was to hear: "Hope the cake and cream will be fresh! "
Oohhhhhh yes of course I will put a spoiled cream on your cake...people are just insane!
post #374 of 2956

How about the ones that called on a Thursday to ask to order a cake for Saturday when you already have 3 or 4 more orders to full filled...

I always say, "sorry but  I'm booked for the weekend" -___- do they seriously think we bakers grab a cake mix box and a can of frosting and work magic in an hour?

I had a bride on Feb 11th requesting a quote for a wedding cake for March 9th -___-     LOL

A cake makes any occasion a celebration!

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A cake makes any occasion a celebration!

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post #375 of 2956
Quote:
Originally Posted by chollyhale View Post

Wow this was the best thread EVER for this newbie to the community (and cake business 1 1/2 years) to stumble upon. I can't decide which of you I like most, but I absolutely adore most all of you! SO FREAKIN FUNNY! I have one to add... Same girl, I went to school with for years, years ago, EVERY SINGLE CELEBRATION IN HER LIFE-- Her: Hey it's Nate's birthday again and we're wanting to do something REALLY BIG! It needs to feed at least 50, we're thinking a 3 foot tall Jake and the Neverland Pirate Ship with edible characters...and magical unicorns flying around the masts... Me: Whoa! Well yeah, I'm sure we can draw something up but a 3D cake of that size is definitely going to cost AT LEAST ....but here are some other budget friendly options.. *Now this is the part that really gets me every single time!!!* Her (5-7 days later): Nevermind girl, I just found out my sister/lady from church/friend/Mom really wanted to make the cake for them...I'll get you to do the next one!! PLEASE SPARE ME!!! I too have had the invite one too...Them:"Hey, can I get a 2 tier Spongebob cake for Bev's birthday?" Me "Yeah that'll be..." Them:"Cool, you should totally come too, and bring your kids, Bev would love that!" Me: "Thanks for the invite, we might stop by." Them: "Ok, you should just bring the cake then. Do I still have to pay ... for it?" Me: HECK NO! Your conditional invitation totally warrants a custom cake, but what should I bring for a gift!?!

I get this all the time! If it is family I like, I will often do it, like I brought a 10" birthday cake for my husband 98 year old great aunt, for free. Another time my nephew (by marriage) asked his grandma (my MIL) to ask my husband and me if he could have his graduation party at our home, since his mom (my SIL) has 6 cats and 2 dogs and their home smelled like a kennel. We redid our bathroom,  got new window treatments, borrowed tables and chairs, had the carpet cleaned, and sprayed for ticks outside, and she still wanted the cake for free icon_eek.gif NO!! Just, NO!! I don't even like her! 

Quote:
Originally Posted by ellavanilla View Post

ah, the old standards! I have one which everyone has surely had:

 

customer: I want XYZ elaborate cake to serve 200 for my birthday.

me: how nice, here is the price.

Customer: my father is paying for the cake and has a small budget of $100  (what an unbelievable surprise!)

me: the prices is...

customer: but i am well known in the community and there will be a lot of photos taken for the local magazine

 you will get a lot of business from my party. ... blah blah blah...

 

has anyone ever gotten business from a donated cake? I never have. 

 

I also don't like being asked to cut the cake I provided for an event, which I also attended.  You know, I'd like to enjoy the wedding, instead of being elbows deep in buttercream for 30 minutes while the bride and groom have their first dance. 

No, ma'am, I have not! I did do a free "upgrade" on a cake, and got tons of business for it. She was 18, had a tiny budget and her second child was right about to fall out of her, and her mother wanted her married before it did. I did the cake for about 2/3 of what it would've been, and ":gave" her the design and extra labor.

Quote:
Originally Posted by Chef_Stef View Post

I think any of these should be at least added to a list of "Please, think before you ask *this*"  for brides' check lists.  Most are just because they really don't know their way around serving sizes, wedding cakes, etc, but still...they always make me remember to smile before answering.

 

1.  "Is your cake dry?"   (umm.  yes.  yes, it is.  That's what all.those.awards are for)

 

2.  "How much does a 3 tiered cake cost?"   (this one just needs for them to understand the wiiiiide range of variables here)

 

3.  "Can I get this cake (3-tiered photo) for 20 people?"   (well if we start with a cake pop for a TOP tier...then, sure)

 

4.  "My sister (mom/neighbor/aunt) makes cakes too, so can you show us how to make/stack/deliver/setup this cake?"    (I better not hear this AFTER a tasting and an hour of my time!!)

 

Again, most of them are common sense or, I don't know, lack of tact, or whatever. 

 

But guess what? I'm taking a break from customers for this whole year, and taking my life BACK--my actual life, where I go camping and kayaking and shopping with my family, and spend time in my garden!  So at least for most of these, right now, my answer is "I'm not available that day.  Bye!"

I get 1 &2 ALL THE TIME! I mean, c'mon, people!!! Use your head!

Quote:
Originally Posted by ellavanilla View Post

Oh I had forgotten this one from a potential investor:

 

If I invest, technically, my teenaged daughters will be your business partners, since they love to make cakes. I'm sure you won't mind having them come

in and make cakes. They can be your helpers...

 

uhhhhhhm no thanks.

 

They can come by to clean up the mess, after, but there is no flipping way that qualifies as a business partner! 

Quote:

Originally Posted by carmenscake_helsinki View Post

The worst for me was to hear: "Hope the cake and cream will be fresh! "
Oohhhhhh yes of course I will put a spoiled cream on your cake...people are just insane!

Uh, how stupid! Of course you will use fresh cream icon_rolleyes.gif and fresh cake. I wouldn't go into it with a customer who is obviously not very tactful, and maybe a bit dumb... But with both, they do need to age a bit... Fresh cream will not whip, and fresh cake is a bit dry and tasteless, it is much better the next day. WE know that, but it would just be too much for the simple headed twit!

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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