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things NOT to ask/say to a baker! - Page 200

post #2986 of 3000

She tried to bargain you down, @Claire138. That's happening a lot these days. Amateur cakers will say okay and are overjoyed that they got a sale. Unfortunately, this process has only succeeded in degrading the entire cake industry.  

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post #2987 of 3000

Definitely

 

(I'll say it again - a lot of the blame for this goes to 20 minute tv shows that don't show the amount of work or people behind the scenes or price that goes into each cake, therefore leading everyone to believe they "must" have a cake but do not want to pay for it)

 

How much can she be making though if she's only charging 30€ for a 6 inch cake? Madness.

post #2988 of 3000
Quote:
Originally Posted by jgifford View Post
 

We serve cake as one dessert option in our restaurant.  I don't have time to decorate them, but they have super-smooth buttercream.

 

The first time I served Salted Caramel Cake, a customer called me over to his table.  In a very low whisper, he said "There's little tiny pieces of broken glass all over this cake."

 

Really. *snicker*

 

1.  Would I really serve cake with broken glass on it?

 

2.  What part of "SALTED Caramel" did you not understand?

 

Sometimes you just want to reach out and slap their Reset button.

Oh my gosh, I had this happen to me once when I was working in a cafe. Some people.

post #2989 of 3000
Quote:
Originally Posted by Claire138 View Post
 

I've had a new one today - a woman calls to order a cake, I give her the price; she hems and haws and says she'll call me back which she does a while later to tell me that she's found someone on FB who can do the same cake for 30€ can I match the price. I said no but told her she  should take her up on it if it's more her budget to which she says "but your cakes are so much nicer and professional I really want yours". If there was an emoticon for banging my head against the (kitchen) wall I'd insert it here.

Ahh yes.  And I wonder how many times the local Ferrari dealer gets someone in saying " I just test drove a base model Hyundai [insert name of your country's cheapest car here] at the dealer next door, but your car is so much nicer and professional - can you match the price?"

 

This post should be titled "things not to ask/say to a baker - and also - all the things you wish you could say back but know you can't"

post #2990 of 3000
Quote:
Originally Posted by Magic Mouthfuls View Post
 Ahh yes.  And I wonder how many times the local Ferrari dealer gets someone in saying " I just test drove a base model Hyundai [insert name of your country's cheapest car here] at the dealer next door, but your car is so much nicer and professional - can you match the price?"

 

Well said @Magic Mouthfuls

Of course we all have our limits, but how can you possibly find your boundaries unless you explore as far and as wide as you possibly can? I would rather fail in an attempt at something new and uncharted than safely succeed in a repeat of something
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Of course we all have our limits, but how can you possibly find your boundaries unless you explore as far and as wide as you possibly can? I would rather fail in an attempt at something new and uncharted than safely succeed in a repeat of something
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post #2991 of 3000
Quote:
Originally Posted by ladun View Post
 

wonder if anyone had heard this before  ;A customer walks in and ask: how much is a 6" cake? what about 8"?then what of a 12"? I tell them the individual prices, next I hear the total of the 3 cakes, then for the shocking part, please put them on each other to form a 3 tier cake.

 

 my reply; oh ok, i'll make your individual cakes:(, when you get home you can go stack them yourself

OK, I got one for you.  One of my sorority sisters got married (in the mid 1990s) before I started decorating cakes.  Her wedding cake was gorgeous (untrained eye)!  Fast forward 4 years ago.  She told me that she ordered 3 tiers of her cake from a baker (only paid $90 for 3 tiers) and purchased the other 3 tiers from a grocery store!  WTF!  She then told me her niece was getting married soon and she wanted to do the same thing for her wedding.  All I said was "that's interesting".  My sorority sister then told me that she suggested her niece contact me.  WTF!  When her niece contacted me, I quoted her a price for a 3-tiered wedding cake.  She said her aunt/my sorority sister only pain $90 for her cake from the baker.  I told her that I was not a cake decorator back then and did not know the relationship between the baker and my sorority sister, that inflation has been going on for years, and that I will not agree to that arrangement.  Needless to say, she did not get 1/2 of her wedding cake from me . . .

Be the best rendition of you . . . ~ Steve Wiltshire
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Be the best rendition of you . . . ~ Steve Wiltshire
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post #2992 of 3000
Quote:
Originally Posted by LizKatherine View Post
 

I've read through some of these posts, they are way too funny!

 

This one is great. After I finished my burberry purse cake (in my birthday album), it literally took me hours and hours to do the detail work and stripes and paint with gin, a few coats. So I was so happy to be done, elated. And my friend who was playing a video game (he is not in the business) takes a look and says, "oh wow, great job. I'd buy that for 35$!" Buzz kill anyone? I was like, you are soooo off. 

WAY Off!

Be the best rendition of you . . . ~ Steve Wiltshire
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Be the best rendition of you . . . ~ Steve Wiltshire
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post #2993 of 3000
Quote:
Originally Posted by StephanieK View Post

Wow! That is amazing! How did you do get the lettering to be so perfect?

 


Whoah so sorry to get back to you so late!!
What I did was:
- Find the logo online as a vector illustration (.eps file). Most logos are available. The nice trick about vector illustration is that you can shrink or enlarge as big as you need it!
- Since I was at work and didn't have all my tools available, I used Word. Made a New file, Insert image, used my .eps file and voilà!... You just made a template.
- Print your template and stick it to light weight clean cardboard.
- Use an x-acto knife to cut each letter carefully from it. These are the molds you will use later on your sugarpaste.
- Roll a small piece of your sugarpaste over a dusted cutting board (say, enough for a single character or two if you're quick). Place your cardboard letter on it and cut with your knife.

Yes, it is time consuming! but this way you can play with your logo sizes too, so not all is bad. It's a lot quicker to cut the fondant letters than it is to cut all the cardboard ones... Sometimes they have so many details!

I hope that helped icon_smile.gif
"Everyday is someone's birthday"
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"Everyday is someone's birthday"
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post #2994 of 3000

That does sound time consuming but it looks just like the real lettering on an actual bottle.  I am still very new to all of this, so I had no idea how you did it.  Thanks so much for taking the time to respond.  Awesome job on the cake!      :-D 

post #2995 of 3000

There was a customer who called the shop where I work to complain about a cake. She said that she picked up the order 10 days ago and when she cut into it today, it was molded.  I asked if she refrigerated the cake and she said that we never told her that she had to refrigerate and that for the $130 she paid for it, it should not have molded.

 

Seriously?!

 

I let her talk to the owner who was just as baffled as I was. The lady went on to say that Walmart cakes don't go bad as fast and she wanted a refund. My boss told her that we don't use preservatives in our cakes like the corporate brands have to because they are frozen and shipped all over the counrty.

 

When she, again, demanded a refund, my boss told her that we had delivered the product exactly the way she asked for it and would not be giving a refund. She said that she would be calling her lawyer and my boss told her "Okay, we'll expect the call". the customer said, "So you still won't give me a refund?"

"Nope. Have a blessed Thanksgiving."

"Well, I'm going to have my lawyer call you."

"No problem. Bye."

 

Does she not know that breads and cakes mold?! Is it just a ploy for more money on Black Friday? What would she even get after a lawyer and court costs anyway?

 

I told my boss that I was looking forward to seeing her on Judge Judy. We haven't heard back from her or the lawyer yet...

post #2996 of 3000
Quote:
Originally Posted by lunawhisper0013 View Post

 

Does she not know that breads and cakes mold?! Is it just a ploy for more money on Black Friday? What would she even get after a lawyer and court costs anyway?

 

I told my boss that I was looking forward to seeing her on Judge Judy. We haven't heard back from her or the lawyer yet...

It really is unbelievable the people who walk around, have jobs and seem to function and yet there is this unexplainable crazy that lies beneath the surface.  And then of course there are those that think if they just mention the word "Lawyer" you'll get all freaked out and start writing out a check.  At $100+/hour, yeah, you'll be hearing from an attorney...

post #2997 of 3000

I want to know who lets breads and cakes sit around uncut for 10 days? It's all I can do to get home without tucking in! :twisted:

post #2998 of 3000
Quote:
Originally Posted by ladyhawke917 View Post

I want to know who lets breads and cakes sit around uncut for 10 days? It's all I can do to get home without tucking in! icon_twisted.gif

I did a cake last Thursday for my sister in law's 40th last Friday which my brother asked me to do, and which I charged less than half price for. I was peeved about it in the first place for a variety of reasons, which was cemented when I didn't even get a thank you text from either my brother or my sil when hubby dropped the cake off.

I spoke to my mum today and asked if they actually liked it, and she said they thought it was too good to cut with the friends they were with so are saving it for her family celebration this Sunday. Her family own a bakery. The cake will be 10 days old and it's being served to a family of bakers. Awesome.
post #2999 of 3000

If they are bakers, then I would think they would be wondering why she would keep it that long...and then serve it to them!!  I hope she at least kept it in the fridge! Crazy!!!

post #3000 of 3000
Quote:
"Can you make me a standing bear cake for ....... (Wait for it).......tomorrow....it can be small"


SMH

Ultimately I quoted her a very modest price for the same cake for Saturday delivery. I never heard back.
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