Oh.My.Goodness...A customer just complained about me at work. I manage a grocery store bakery and do custom work at home. This lady comes in, whips out her phone, and shows me this 3 tier, Great Gatsby themed cake complete with fondant hat, pearls, silver piping and black 20's style silhouettes and askes if my store bakery can do it. I said I was the only one who would even attempt it but there were 2 problems, one, my store doesn't do that kind of thing, and doesn't have the materials to do it for that matter, and two, she wants it on a day I will be gone for vacation
I told her my store can't do it and if I did it at home, I would charge $400 for it. She gave me a sour look, said "That's okay, thank you." Then proceeded to go to my manager and complain that my price was unreasonable! For a PRIVATE commission! My boss just shook his head. Un-effing-believable.