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things NOT to ask/say to a baker! - Page 80

post #1186 of 2973

I have recently started up my own cake decorating business.  I had a family member who got a quote from another cake decorator on Facebook (It came up on the news feed as she commented on it..you know that new thing where everyone can now see what your doing)..after she had already asked me to do this cake back in Feb (cake wasnt needed until Nov)

 

I asked her why and she stated that she thought I "might not be able to do it...so was getting a back up"...

 

She hadnt even allowed me to try..

 

Since then she has changed her design and when I quoted her a price she decided she didnt want it and may even call the whole thing off (all this over a cake quote??)

 

Any one else had something like this happen??  It might just be because I'm a family member..she thinks she can have a go about the price..($150 for a two tier chocolate mud with a large fondant monkey and giraffe..jungle detail etc..hand painting..you know the drill...I think thats pretty cheap..but thats just me..)

post #1187 of 2973
Quote:
Originally Posted by jason_kraft View Post

Taking into account baking and cooling the elapsed time for a basic cake should be under two hours, so theoretically some cakes could be made available the same day if there is capacity. Of course that's not where you want to set expectations for customers, otherwise you will have a chaotic schedule. And again that's only for very basic cakes.

Jason,you're preaching to the choir. Tell us a story of a rude customer or something instead.
post #1188 of 2973
Quote:
Originally Posted by kvand View Post

I get this one too! from family... like F*** off... this is my business.. how about support me and buy a damn cake!

 

jeeze

I get this too...not the receipie part but the lack of support..getting quotes from other cake makers without even asking or after asking then decidiing (themselves) that I wouldnt be able to complete what they want.

 

Or wanting "Mates rates.."  if I lessened by price anymore for them I may as well do it for them for free...

post #1189 of 2973
Quote:
Originally Posted by sfandm View Post

Not a customer related story, but similar-

 

My local grocery store had Hershey's Milk Chocolate morsels on clearance for .99 per 12 oz.bag, I got all 67 bags (huge baking ingredients sale that week, I lucked out)

so anyway,

 

I get up to the checkout and this ditzy blonde teeny-bopper girl starts ringing me up; at about bag 11 I tell her, I have 67 if you just want to ring up the quantity key.

 

She says 'that works' then proceeds to ask me 'are you gonna do some baking with all of these chocolate chips?' to which I smart-assily reply-

 

"No, I was just gonna take them all home and open the bags up on my newly finished front porch and watch to see how long they would take to melt".

 

Yes, I said that and I don't regret it either. She just kinda looked at me, but the much older gentleman bagging the chips gave me a horrid look.

 

Oh, well! 

 

Why on earth would you say that to someone...and why would that be top of the concern list..

post #1190 of 2973
Quote:
Originally Posted by Rewolf399 View Post

This thread is both funny and makes me shake my head, wow!  I make custom cakes part time and have a full time job.  My nephew is getting married in 2 years after college and is planning the wedding and budget already, which is small since they will both be graduating.  His fiancee asked if I would make the wedding cake for them, I told her that I would be happy to.  I live in Texas, they live in Vermont, and I would be going there to attend the wedding anyway.  But I wouldn't normally ship half my kitchen up there, so I wanted to get some details so that I could plan and let her know what to budget and if I could realistically do it for them.

 

She told me they were going to invite 200+ people.  Before things could get out of control and assumptions made by anyone, I emailed her a few websites that showed how big a cake for that many people would be and how much it would cost, just so that she could understand the grand task that she was asking for.  I knew that they wouldn't have that kind of money in the budget.

 

I made the suggestion that she let me make her a beautiful 2-3 tier 10"/8"/6" for the showcase cake that they cut and serve each other and immediate family/wedding party, that I would make sheet cakes of the same recipe that the caterer could keep in the back and cut and serve and no guest would be any the wiser.  I said that I would kick in my time and $300 toward perishable/non-reusable ingredients and decorations, and I would transport my kitchen gear to VT to make the cake as my wedding gift to them.  I said that anything above and beyond that, they would need to pay for (which means she would get the cake for free if she took my recommendations).

 

I wouldn't be working in my own kitchen, I wouldn't have the refrigerator or freezer space to make a cake for 200+ people, but I could do the smaller cake and the sheet cakes without too much problem.  I thought it was a great offer, but I haven't heard back from her yet and it has been 2 months or so.  I know the wedding isn't until 2015, but I would have expected some response, like "wow, that's so sweet, thank you, we will talk more as the event gets closer".  Nothing!  SMH

I think thats extremely generous of you considering you are going above and beyond.

 

 

Its quite rude for her to not even respond with at LEAST a thank you..

post #1191 of 2973

I had two calls on Sunday afternoon (don't ask me why I answered the phone, I don't know!). First person asked me if I could make a Bundt cake. Of course I can make a Bundt cake. When, what, where...? She needed it for Memorial Day. :( Before I could tell her that I was on vacay (NO! I don't know why I answered the phone!), she asked me if I specialized in Bundt cakes.

 

*sigh*

 

" I make all kinds of specialty cakes to suit my customers' needs."

 

"Oh, I want the place that specializes in Bundt cakes."

 

"Uhm, I think they have Bundt cake in the name..." 

 

"They have Bundt in the name?"

 

(Am I being pranked? You know that there is a company that specializes in Bundt cakes, but you don't know that it's called Nothing Bundt Cakes? At this point I just want to hang up...but I persevere...) I feel like I'm in that scene from Big Fat Greek Wedding... "It's a BunnnnnT! "Boun?" "BunnT!" 

 

Then I get a call asking if I can make cupcakes. Of course. When? "Today. I only need one for my daughter." 

 

(Well King of Good Planning, why aren't you in your car hauling ass to the grocery store?)

 

Nope, can't make you one cupcake for today. I only bake to order...minimum order...blah blah blah. Yet I feel like I've somehow let him down. I stop answering and miss a call from a legitimate referral for a wedding cake. ouch.gif

post #1192 of 2973

Sometimes ignorance is bliss and I’d rather not have had something said to me; I got a repeat order over the weekend but they didn’t say a word about their 1st cake so when I replied and confirmed the order I just started my email “hope the party went well last week; thanks for your new order…….”

 

The reply below made me wish I hadn’t asked….

 

“Lol well party was off to a wrong start; our cousin, he's only 5 was hiding under the table and when he jumped out the cake went with him!! Smashed on the floor before we even got a photo of it- was gutted lol….. but the bit was brilliant , and what was salvaged from the cake was gorgeous lol.”

 

:-( booooo! Flippin’ 5-yr-old!!!! *mental slap telepathically dealt*

 

…I’m having a new flavours trial with cupcakes this weekend so I’m going to drop her a wee half dozen…. I’ve been drawn in by heartstring plucking sob stories before like a big softie but I don’t think this is one of them - besides I can’t eat All the samples myself ;-)

post #1193 of 2973
Quote:
Originally Posted by ellavanilla View Post

 "Today. I only need one (Cupcake) for my daughter." 

 

 

ha aha hahahaha haha hah ahaha ha

 

I give these eejits the recipe and tell them to have fun baking with the kids!

post #1194 of 2973
Quote:
Originally Posted by ellavanilla View Post

I had two calls on Sunday afternoon (don't ask me why I answered the phone, I don't know!). First person asked me if I could make a Bundt cake. Of course I can make a Bundt cake. When, what, where...? She needed it for Memorial Day. :( Before I could tell her that I was on vacay (NO! I don't know why I answered the phone!), she asked me if I specialized in Bundt cakes.

 

*sigh*

 

" I make all kinds of specialty cakes to suit my customers' needs."

 

"Oh, I want the place that specializes in Bundt cakes."

 

"Uhm, I think they have Bundt cake in the name..." 

 

"They have Bundt in the name?"

 

(Am I being pranked? You know that there is a company that specializes in Bundt cakes, but you don't know that it's called Nothing Bundt Cakes? At this point I just want to hang up...but I persevere...) I feel like I'm in that scene from Big Fat Greek Wedding... "It's a BunnnnnT! "Boun?" "BunnT!" 

 

Then I get a call asking if I can make cupcakes. Of course. When? "Today. I only need one for my daughter." 

 

(Well King of Good Planning, why aren't you in your car hauling ass to the grocery store?)

 

Nope, can't make you one cupcake for today. I only bake to order...minimum order...blah blah blah. Yet I feel like I've somehow let him down. I stop answering and miss a call from a legitimate referral for a wedding cake. ouch.gif

Does he know that there are like 50 specialty cupcake shops in Orange County?  I swear some people never leave their house.  

post #1195 of 2973

I can't believe the Nothing Bundt Cakes franchises popping up - a lady my aunt knows asked an employee at the store in Omaha if she would share the recipe (he he he) and the employee said "I would love to, but all we do is add water to a mix!"

 

Isn't it amazing what concepts people are able to franchise?

 

Liz

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

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post #1196 of 2973

Nothing Bundt cakes taste pretty good, but a lot of their hype is "decor" related.  The shops are cutesy, the boxes are cutesy, and the cakes themselves, well they're just bundt cakes with a PLASTIC flower on top.  

post #1197 of 2973

My aunt had the mini Bundt cakes at a work meeting, and she agreed that they were delicious.  Said her boss couldn't believe the bill for 200 mini cakes. icon_biggrin.gif 

 

Liz
 

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

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post #1198 of 2973

I think that is really lovely of you Crazy-Gray.  It is also the sort of wonderful customer service that can do more for free advertising than most.

post #1199 of 2973

"We want a pregnant belly cake. It's going to be the centerpiece, and then we are going to get a sheet cake from somewhere else, so just make it as small as you can."

 

icon_mad.gif icon_mad.gif icon_mad.gif 

 

Yeah, cuz I want to make a minuscule pregnant belly cake so you can serve that to 5 people while everyone else gets crap sheet cake from Wal-Mart. 

Before you ask- I'm licensed, inspected, insured, and all that jazz.
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post #1200 of 2973
Quote:
Originally Posted by LoveMeSomeCake615 View Post

"We want a pregnant belly cake. It's going to be the centerpiece, and then we are going to get a sheet cake from somewhere else, so just make it as small as you can."

 

icon_mad.gif icon_mad.gif icon_mad.gif

 

Yeah, cuz I want to make a minuscule pregnant belly cake so you can serve that to 5 people while everyone else gets crap sheet cake from Wal-Mart. 

 

All I can see is a tiny pregnant belly cake a la "Spinal Tap", like the tiny Stonehenge.  I would make it serve 1, and it would be hilarious. :)

 

Liz

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

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