I LOVE Global sugar art! They ship quickly and have a wide variety of products! I dont buy frequently as im just a small LEGAL at home bakery!
With that being said, My last two purchases, my card number got hacked!!! AHHH
The first time I wasnt sure as to how or where my number was stolen! So i went to the bank and filed fraudulant(sp) charges! It was taken care of by my bank...a bit drawn out, but i couldnt use my account or card. My bank sent me a new card to use, which i just activated and made a purchase off global sugar art! Low and behold my card was hacked again TODAY!! UGHHH.
Now im upset because this was the only purchase I made and the card hasnt left my house! So i called global sugar art today to see if anyone else has had issues with stolen card numbers. The lady was very nice and right away said their accounts were compromised in september. So just off a whim I asked when my second to last purchase was... and guess what...it was in SEPTEMBER!!! So im a little mad that twice now my card number has been stolen from my online purchases from them.
This post isnt to bash them...I would just like to know how many other cakers out there had this happen to them? Im irritated because I havent been able to use my bakery account for about a month now, because of clearing up all the fraud charges of around $2,000 plus! My bank has been great in this process...but im scared now to purchase anything through them?!! Although I do love global sugar art.
So anyone have any issues with this?