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Backwards #1 cake and shes MAD!! how do i handle this??! - Page 4  

post #46 of 63
Quote:
Originally Posted by missunique1989

I was basically coming on here to know what to do better next time...


Next time, try to do whatever it takes to make it right for the customer (on the spot) so that you won't need to offer any refund and can keep all of the payment. This would have been easy to accomplish especially since she picked it up. Was she not shown the finished product, or didn't take the time to look at her order before she took it with her?
post #47 of 63
Thread Starter 
Quote:
Originally Posted by CWR41

Quote:
Originally Posted by missunique1989

I was basically coming on here to know what to do better next time...


Next time, try to do whatever it takes to make it right for the customer (on the spot) so that you won't need to offer any refund and can keep all of the payment. This would have been easy to accomplish especially since she picked it up. Was she not shown the finished product, or didn't take the time to look at her order before she took it with her?




Thank you! please read the post... I did not post all of this nonsense the matter was resolved.. Her cake was fixed with in 30 minutes and she left a very happy customer.


Thanks - Desiray icon_biggrin.gificon_biggrin.gif
post #48 of 63
This just gets wierder and wierder....
Cake just happens....
Cake just happens....
post #49 of 63
Thread Starter 
My CC account was hacked please read the other statements I posted thank you.
post #50 of 63
I agree with *WiltonCakeLady*. I couldn't even read the entire thread because the pissy comments were offensive. Calling someone an *idiot*, *moron*, etc is totally uncalled for no matter how upset you are. What happened to being kind in our corrective criticism? Even after it was stated (by who ever posted) that there is a disability, she was still getting blasted! Ugh! I don't even want to come on here anymore.
great job to whoever is moderating...
post #51 of 63
Quote:
Originally Posted by missunique1989

Quote:
Originally Posted by CWR41

Quote:
Originally Posted by missunique1989

I was basically coming on here to know what to do better next time...


Next time, try to do whatever it takes to make it right for the customer (on the spot) so that you won't need to offer any refund and can keep all of the payment. This would have been easy to accomplish especially since she picked it up. Was she not shown the finished product, or didn't take the time to look at her order before she took it with her?




Thank you! please read the post... I did not post all of this nonsense the matter was resolved.. Her cake was fixed with in 30 minutes and she left a very happy customer.


Thanks - Desiray icon_biggrin.gificon_biggrin.gif



I read the post... your part about "fixed within 30 minutes" was posted while I was typing. (I'll admit my computer is running slow... took almost two hours to respond to this -- time to reboot!)

Because I don't know if it was him or you that asked for help on what to do next time, I'm not sorry for responding.
post #52 of 63
LOL
post #53 of 63
Quote:
Originally Posted by fedra

This just gets wierder and wierder....



Well, who knew an ex-fiance could be so interested in a cake business. Hope he wasn't a business partner especially since he has his ex fiance's CC username and password. "The cake got fixed in 30 mins and the customer got what she wanted" goes against the original post of the cake being delivered backwards.

Sounds like the OP was offended by the replies and changed story in the end. Nothing adds up unless the OP and ex-fiance are two sides of the same coin. Perhaps the honest responses were too much for the OP and she felt embarrassed.
post #54 of 63
Unfortunately stories similar to this (maybe not quite as bizarre) are posted here frequently. And you can you tell the poster just wants to hear that she was right, the customer was wrong, and the customer should be glad the decorator graced her with a cake at all. Sick of seeing that.

I really think some people (newbies and old hats) don't know when to turn off the role of 'the venting decorator' and put the 'professional business person hat' on when dealing with not so happy situations.
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
post #55 of 63
Quote:
Originally Posted by Pearl645

Quote:
Originally Posted by fedra

This just gets wierder and wierder....



Well, who knew an ex-fiance could be so interested in a cake business. Hope he wasn't a business partner especially since he has his ex fiance's CC username and password. "The cake got fixed in 30 mins and the customer got what she wanted" goes against the original post of the cake being delivered backwards.

Sounds like the OP was offended by the replies and changed story in the end. Nothing adds up unless the OP and ex-fiance are two sides of the same coin. Perhaps the honest responses were too much for the OP and she felt embarrassed.



All of you HATERS, shouldn't you be making a perfect cake or something? Obviously, your life is perfect and you or your loved ones never, ever make mistakes. Let it go. Go bake something!
"Everyone you meet is fighting some kind of battle. Always be a little kinder than necessary... "
-J.M. Barrie
"Everyone you meet is fighting some kind of battle. Always be a little kinder than necessary... "
-J.M. Barrie
post #56 of 63
Thread Starter 
Yes he was a partner and no I would not be ashamed of anything I say on CC. What part of my CC account got hacked don't you understand? This is now getting out of hand please do not accuse me of lying if you knew me (witch clearly you do not) you would know I am a person who does not like to lie and am very friendly.


This really makes me not wat to come on here for anything its sad. People sould not be making false statements! I understand its your opion but please do not call me a liar, very rude.

Thanks Desiray!
post #57 of 63
Quote:
Originally Posted by Wiltonlady

All of you HATERS, shouldn't you be making a perfect cake or something? Obviously, your life is perfect and you or your loved ones never, ever make mistakes. Let it go. Go bake something!

With all due respect Wilton Lady, why don't you go find something peaceful and beneficial to mankind to do if this is offensive to you. We all have the right to continue discussing this or discussing something that branches off as threads tend to do. Really, you are welcome to click unwatch topic.
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
*Top 100 Designers in The USA, Brides Magazine, 2013*<---little ole' me!
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
post #58 of 63
Monday...bakers day off today...lots of time to get punked, be a hater and turn a discussion into something nasty. Maybe it's time to report the thread to be closed.
post #59 of 63
Quote:
Originally Posted by AZCouture

Quote:
Originally Posted by Wiltonlady

All of you HATERS, shouldn't you be making a perfect cake or something? Obviously, your life is perfect and you or your loved ones never, ever make mistakes. Let it go. Go bake something!

With all due respect Wilton Lady, why don't you go find something peaceful and beneficial to mankind to do if this is offensive to you. We all have the right to continue discussing this or discussing something that branches off as threads tend to do. Really, you are welcome to click unwatch topic.



And you think that this makes you a better person because you can put people down in these posts?

Let the poor girl get on with her freaking life, like you all should! GET A LIFE!
"Everyone you meet is fighting some kind of battle. Always be a little kinder than necessary... "
-J.M. Barrie
"Everyone you meet is fighting some kind of battle. Always be a little kinder than necessary... "
-J.M. Barrie
post #60 of 63
Thread Starter 
Report it I'm seriously fed up, someone must be having a bad day in perfect cake land. Have a great day all I have some cakes to bake and people to make happy. icon_smile.gif
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