Originally Posted by CWR41
Originally Posted by BakingIrene
Originally Posted by scp1127
They get their cakes for free that way...until somebody files with the local Better Business Bureau.
And then what? I don't understand your point of bringing up the BBB. They are mediators that can only listen to one (or more) side(s) of a story. They can't force a business to respond to a complaint, nor offer resolution.
I expect that if the local BBB heard 5-6 complaints from different bakers about a single party using the excuse that "the cake was too small" as a reason for not paying, then they might be able to put out some local publicity. More as a preventive measure than anything else.
Nah. The BBB is mostly a shakedown for merchants. Sure, they could give you a bad "grade" online, but I'm not sure that is more damaging than reviews on Yelp or Yahoo!Local would be.
One of my friends had a customer this past weekend who said there wasn't enough cake, even though my friend had discussed the size with her, to the extent of showing her the pans it would be made with. Some people just don't get it, or have buyer's remorse after the fact and can't believe they spent "X" on a cake that wasn't 6 feet tall.