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Square Up

post #1 of 18
Thread Starter 
Hello CCers

I went to a cake competition yesterday sponsored by a non profit organization and the members of the organization were using Square Up to take their payments. Just wanted to know if any of my fellow CCers are using it and if so how do you like it? Do you find it beneficial? Have you had any issues technical or otherwise? Was it easy to acquire? I am considering using Square up for my business and just wanted to get opinions from my trusted cake community icon_biggrin.gif TIA
100% sugar addict!
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100% sugar addict!
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post #2 of 18
Yep, that's all I use. I have it uploaded on my phone and Ipad, I can take payments anywhere anytime, I can take a pic with it for the receipt, it requires a signature, gives me an option for e-mailing the receipt if needed, and it deposits money on my account the same day without me doing anything. Love it!!!
post #3 of 18
Thread Starter 
Thanks so much Pebbles1727! I appreciate the feedback.
100% sugar addict!
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100% sugar addict!
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post #4 of 18
I LOVE using square! I think it is cool that i could take AmX and Discover in addition to the visa/mc usuals. Getting it is as easy as signing up on line and getting the reader for free in the mail. The only drawback i have found is that there isn't an easy look up for a forgotten password when you are on the ap. So you need to have that written down or locked in your mind when you are mobile.
post #5 of 18
A friend of mine who is a bails bonds person told me about it. I got mines about a week ago. Greatest way to do business if you don't have non stop business. No charges except when you swipe. My boss pays so much for his reader and it takes forever sometimes, and he is not mobile like me. He has to call the office to process someones payment.

Loving SQUARE
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Eat Dessert First...''Stressed'' spelled backwards is ''Desserts''.
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Sweet Belizean Endings

Eat Dessert First...''Stressed'' spelled backwards is ''Desserts''.
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post #6 of 18
Quote:
Quote:

The only drawback i have found is that there isn't an easy look up for a forgotten password when you are on the ap. So you need to have that written down or locked in your mind when you are mobile.



Hmm, I haven't encountered that yet, mine stays always logged in.
post #7 of 18
Mine stays logged in also.

My card reader is temperamental. I probably need a new one, but it is easy to just type in the information.
post #8 of 18
Quote:
Quote:

Mine stays logged in also.

My card reader is temperamental. I probably need a new one, but it is easy to just type in the information.



I have couple of readers, just because we have square on 3 devices (ipad, droid, and iphone) and indeed sometimes I have to swipe the card few times before it goes through. I think it depends on the condition of the strip on the back of the card not necessary the reader. I really don't like typing in the information because I think the fee is higher if I do that, rather than swipe, but it's also a nice feature when people pay over the phone. Forgot to mention that. I believe that google should be coming out with something similar pretty soon, so I'l be checking on that as well, but so far I absolutely love square, have been using it for almost a year now and never had any substantial issues, other than have to reswipe in case of bad swipe or connection issues of wifi in some areas.
post #9 of 18
Thread Starter 
Someone mentioned that Square Up does not have a customer service line. Is this true? If so how do you get assistance when needed?
100% sugar addict!
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100% sugar addict!
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post #10 of 18
Have no idea, never needed customer assistance...sorry
post #11 of 18
Quote:
Originally Posted by pastryqueen9

Someone mentioned that Square Up does not have a customer service line. Is this true? If so how do you get assistance when needed?



I haven't had an issue with the Square, but when I needed help with something, I was able to email them and they responded super fast!!

To the OP: I originally used Paypal but switched to the Square and I LOVE IT!! I've had no issues with it.
I dream about cakes and stilettos!!
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I dream about cakes and stilettos!!
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post #12 of 18
I love the idea. Just looked into it and found these reviews (among others).

http://www.cardpaymentoptions.com/credit-card-processors/square-review/

http://www.bbb.org/greater-san-francisco/new-business-reviews/credit-card-merchant-services/square-in-san-francisco-ca-370609

Biggest issue seems to be that it is difficult to reach customer service reps, if needed.
post #13 of 18
I agree with the others. I use Square for all of my credit card transactions and LOVE it!! I've never had any issues and it's super convenient.
post #14 of 18
I'm new to the group....and very happy that I found you! I have used Square Up for almost 2 years now, and couldn't be happier! The continually make it's use easier. The fees are less than with other credit card companies...which means that we make more money! And the money goes in your act. very quickly. My husband is a songwriter, so I started using it for him. Since I had the app on my phone for concerts and conventions...all I had to do was get my own act. I use the same "square device"...same phone for the charges. Makes credit cards very easy to accept if you are making a delivery.
Try it....you will not be disappointed!
post #15 of 18
My concern is that, after researching, I found that Square is not certified PCI Compliant.

http://creditcardprocessingadvice.com/squareup-and-pci-compliance/

https://www.pcisecuritystandards.org/
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