I know how you feel... I recently purchased a Canon MG5220 and ordered cartridges. I put them in and I get the same thing not allowing me to be able to print the alignment or anything. I have tried swapping chips, plaing them in one at a time etc. I have found out so far that my black cartridges don't read. I recenlty returned the MG5220 and bought a MG5320 since it was compatible to the cartridges as well. Still no luck, the same issue. Now the cartridge company I bought the cartridges from is saying that the MG5320 has an issue with the magenta cartridge and said if I could find another MG5220 to do it. Well, can't seem to find one, everyone is out of stock. Also suggested the IP3600 but now not sure about that. But I can't keep buying printers and them not recognizing their cartridges. But it's funny that I can put all the canon cartridges in and it works fine. I swap them it doesn't. Getting frustrated at the edible printing thing. Hope you get yours resovled cuz I know it is frustrating. I have spent the last two days working on mine. Good luck.