Originally Posted by cupadeecakes
I get crazy e-mails like this from time to time and while I would love to choke them, I think sometimes it's better not to tick off a future potential customer, plus I like maintaining a professional image. My letter would go something like this...
First of all, Happy Birthday to you! Turning 21 is your final turn into adulthood and a huge milestone in your life. Secondly, I am so glad you are such a fan of my cakes! Unfortunately, I can't gift you a cake for your birthday, but I work with clients just like you every day to make a cake that will fit into your particular budget. If you have little/no budget for a cake, perhaps you can ask your parents/friends for donations towards the cake for your birthday in lieu of gifts?
great response- I used this tactic a few weeks ago for an anniversary cake. The client wanted a wedding cake but only had a budget of 80.00...I suggested she talk to her family and see who wanted to chip in for the anniversary couple and it worked- she was able to get enough money collected to get the cake she wanted