I have a cake business from home and it has been running for 3 years. I just opened a new shop and I am in the "employee training" process right now. I have a commercial convection oven and I was training my helpers on how to make cupcakes.
The result was shameful! I used the exact same recipe, the exact same techniques and the exact same temp and time. But the cupcakes came out lopsided!
I know the reason can be one of three things:
1) oven, shelves, or pans not level (I dot think this is the problem here)
2) uneven oven temp (maybe what I am facing)
3) convection fan too strong (also maybe what I am facing)
The problem is the oven manual is in Chinese and the shop I bought it from is closed on the weekend (our weekends are Thursdays and Fridays).
What I am looking for now is a quick fix kinda thing. I will post pics of my oven and my cupcakes and let me know what I can do? I dont think I can lower the strength of the fan but I can lower the temp though.
What do you think??
I uploaded the pics in my gallery