Originally Posted by saffronica
In our case, however, the bride would order through her coordinator at the venue, who would then place the order with us. Every month the coordinators would fax us a list of all the cakes they were expecting, and I would go through and make sure we had a complete order for each one.
Well there is a good idea for you to consider! That would truly provide added benefits to this venue/baker relationship. You would free up your time and perhaps in return, you build in a little profit for the venue so that you are top of the list for bakers.
Do you like providing a tasting for each bride? Do you charge for that? I'm basing the following suggestion on the understanding that a bride is trusting the venue's choice in baker and is not having an official tasting.
From what you have explained (or how I understood it!) the venue is just being nice and sending a bride your way? They aren't making any money from your cakes, but they are potentially sealing the catering deal with the bride by selling the "whole package."
What if you provided a portfolio book to the venue with specific looks and what serving sizes that package price gets them? If the bride likes what she sees, she orders through the venue coordinator who is completely responsible for all choices and a signed contract. Makes sense for them to pay you when you receive that "order."
If the bride wants to upgrade her flavor/design/etc. there could be an upcharge of $25 to meet with you directly and discuss her new cake price. The bride would have to sign off on that form as well (stating she is contacting you directly by xxx date.) The venue will still have to shoulder responsibility by making sure they receive an invoice from you after the meeting.
I just feel like if you are part of a venue's package deal, the venue should be handling ALL of the contracts. You provide the invoice for the order once it was selected by the bride and coordinator OR they provide you the statement that the bride is ordering directly from you with a surcharge and known price increase.
She can have her tasting that way.
I'm thinking of the future and hoping that you are super busy with orders and need hassle free transactions with venues!