brain. hurts. 26 pages
Since the topic of the moment is having the wherewithal to take care of business even in light of personal crisis, I can say that I think that that is mostly a product of personalty. Some people can really only handle what is right in front of them, and others can compartmentalize and think of big pictures. I know that as i get rolling that I need to make contact with other cakers in town to call on for emergency situations, and get that basic wedding dummy complete for emergencies. I do know that if I was placed in crisis, I would probably be able to get deliveries or arrangement made.
We still get a chuckle out of the mass compartmentalization i went into when i found out my mother had suddenly passed. There was a good 4 minutes of pacing and disbelief, then i snapped out of it, called my director "Hi Tim? I'm going to need the rest of this and next week off. My mother just died. Yes, I'll let you know when services are. The files for the blank reception is on my desk and I have two appointments tomorrow that need to be handled or cancelled. Thank you." Then back to sobbing as my husband drove us to the hospital.
I wish the OP all the best in her business, but I do think that she needs to really reevaluate what she is capable of in a professional aspect. Its one thing to operate a one-woman-show for cakes and catering, but if one is going to market themselves as a high-end service provider, then there has to be the high-end customer service, communication, and contingency plans to go with the customer's expectations. I think that the OPs willingness to admit shortcomings and remain off defense on this points that this might be a learning experience that she can work past. Now if her market will look past the damage down in the press.