Hi Icing Images,
One more question. Which of these printers do your recommend? The Canon 5520 or the Canon 6420. Both are available where I live, but I'm not sure which is better than the other.
Definatley the 5520. If I remember correctly the 6420 uses a grey cartridge which we do not provide ink for
Hi SensationalCakes - I purchased the Canon Pixma 5520. it works great, though if I were to purchase another model I think I'd go with the model that prints on the larger poster size paper. it just gives more options for larger sheet cakes.
I am in Canada and ordered from Island Inkjet. I would NEVER order from them again even for refills. They have the most terrible customer service EVER. I actually had to put in a BBB complaint in to receive a reply from them after I had tried for over a month to contact them via phone, email, twitter, their blog, facebook and some other social media account that I can't recall just to be able to contact them regarding my order.
I read somewhere that you should print a test page every so often to keep the ink heads from clogging if you are not using it regularly. I just use regular paper to test print so I'm not wasting frosting sheets or rice paper sheets.
Wait till black Friday and order a printer from Staples from office max. The Canon MG5520 or MG5620 should be at a ridiculously low price. Then you are welcome to order supplies from us. Keep in mind though when you purchase a printer from another company besides one like ours, you are only getting the Canon warranty. If you have trouble and need help, Canon will fight you if they know you are using edibles. Our company warranties our printers for a year, printheads for 30days . However, if you are a customer of ours, wherever you order the printer from we will try and help you, however we cant warranty anything. Also, we sell Premium Icing Sheets which are awesome, however we are coming out with a new Flavored wafer people next week! Please feel free to ask any questions and will do our best to help you.