Customer: Is my cake being delivered tonight?
Me: well, no it was ordered for Saturday I will deliver it on Saturday
Customer: Well I was hoping you could deliver it tonight
Me: I can't do that because the cake is not made yet, it will be ready for the Saturday delivery time on the order copy I sent to you.
Customer: Well I changed the date on the order form.
Me: Did you call or email me to ask if I could accomodate the change?
Me: Did you inform me that you needed a date change
Customer: well, i changed the date on the copy of the order you sent me and sent it back to you
Me: And what would make me check for a date change if you didnt contct me about it?
Customer: I dunno, can I get the cake tonight?
Me: No..... So do you still want the cake on Saturday?
Seriously, just change the order and not tell me or ask if I can accomodate a change... Really? Must be a full moon.