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best edible printer??? - Page 2

post #16 of 65
Hi Debbie

I m looking to buy a good quality edible printer. Have any new ones come in the market that are better than the 2 Canons you mentioned? Also which sheets are better. I have seen some cakes with a paper like look. It doesn't look like the sheet dissolved on to the cake. Other cakes look flawless. How do I get the right sheets. The inks too, sometimes they taste bitter (like food coloring) and on other cakes they taste great. So what kind of ink tastes good and looks vibrant? Sorry for bombarding you with all these questions but there is so much information out there and I wasn't sure which source was reliable.

Thanks in advance for your help icon_smile.gif
Rakhi
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post #17 of 65
Hi There
The Canons that I would recommend are the Canon MG5320 and the ip3600
The MG 5320 is my favored printer, but both produce excellent quality.
Paper, we sell three brands and the favorite by far is our Premium. It features edge to edge printing, it tastes good and is the flexible icing sheet. If you email sales@icingimages.com they can send you a sample. It also comes in colors for electronic cutting and we have a new Pearl Luster Sheet for printing and cutting. IT is absolutely beautiful and flys off our shelves!
Inks do differ. If you can taste the ink then you are putting too much on the page and your settings are off. No one has ever told us that the Icing Images inks taste funny. Our cartridges are different then other brands. They do not have a sponge inside the cartridge. We found that we get almost twice as many prints as the sponged cartridges which makes a big difference on the wallet.
While I am the owner of the company, and yes, I am biased, but I am the person in the company who is constantly testing my inks as well as competitors. I can tell you that our products were used by Marsha and Roland Winbeckler on the ICES Show cake.
I will be glad to answer any questions for you honestly and will take as many questions for you as you need.

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




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Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




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post #18 of 65
I recommend Icing Images as far as Edible Printers. Debbie the owner , is a real business lady and will give you top customer service. I have really loved using my machine which I got from Icing Images and have done some amazing works with it. Also Debbie has some incredible amazing top artist who work with her, so therefore you can get all your questions answered on any topic concerning Edible Images for your cake and cookies and etc., needs. I really love her products and Icing Images business savy.
post #19 of 65
Thank you Lisa for all your kind words!

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




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Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




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post #20 of 65
Thanks Debbie for all the info icon_smile.gif and for responding so quickly. I think I am going to go with the MG5320.

Rakhi
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post #21 of 65
Good Choice!
Check out iiDesigns on our website....it is really a wonderful tool for decorating cakes!!!

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




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Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




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post #22 of 65
Hi Debbie
I recently just purchased a canon mg5320 and am wondering if you could tell me what's the best settings to use for printing, I have it set to plain paper. My problem is everything is coming out just a tad darker than the original images. I did manage to lighten and brighten a little this morning by using auto corrections in office before printing I also have it set to borderless printing.
Thanks in advance

Louise
post #23 of 65
Hi Debbie

I bought the MG5320. I also bought the premium icing sheets from your website. But i am having trouble with the prints.

1. I see parallel wheel marks on the printout. As if the rollers are digging into the sheet. Could it be that the premium sheets are too thick for this machine?

2. Also there is a lot of shadowing. Like overlapping of color. if i have a pink color and black in the picture. the black gets transferred over to the pink. and it looks dull and dirty.

Any ideas on how to fix this?

Thanks icon_smile.gif
Rakhi
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post #24 of 65
Hi!
Yes I do know what is wrong, your settings are incorrect! They are set up too high and the color is getting transferred. For easy reference if you go on our website and sign in to your account, you will have access to our support section which has everything you want and more! But my first guess is that you have the paper settings and print quality incorrectly set. Also, you probably do not have the paper abrasion feature set. FOr complete instructions you can go to our website as listed above, but for quick answer, change your paper type to Matte and your print quality should be at standard. Go in to your maintenance sections and the last button is custom settings. There you will find a selection for paper abrasion. You want that selected. That should take care of all your problems!

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply
post #25 of 65
Thanks Debbie. The shadowing is totally gone icon_biggrin.gif the wheel marks are lighter but much better. Still troubleshooting. But now its way better. icon_smile.gif

thanks
Rakhi
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Baby Shower
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post #26 of 65
That is great to hear. You may have a build up of ink on your rollers because you have had the wrong settings. If you look back in to the trouble shooting section, we have a document on cleaning the rollers. Or..try drying out your rollers using a can of air spraying directly on the rollers where the paper comes out of the printer (both inside and outside of the printer). Or just try running paper through by going to word, typing in any word and printing out a bunch of sheets to allow the paper to clean out any wet ink on the rollers. Keep in touch!

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply
post #27 of 65
Quote:
Originally Posted by icingimages View Post

Hi There

The Canons that I would recommend are the Canon MG5320 and the ip3600

The MG 5320 is my favored printer, but both produce excellent quality.

Paper, we sell three brands and the favorite by far is our Premium. It features edge to edge printing, it tastes good and is the flexible icing sheet. If you email sales@icingimages.com they can send you a sample. It also comes in colors for electronic cutting and we have a new Pearl Luster Sheet for printing and cutting. IT is absolutely beautiful and flys off our shelves!

Inks do differ. If you can taste the ink then you are putting too much on the page and your settings are off. No one has ever told us that the Icing Images inks taste funny. Our cartridges are different then other brands. They do not have a sponge inside the cartridge. We found that we get almost twice as many prints as the sponged cartridges which makes a big difference on the wallet.

While I am the owner of the company, and yes, I am biased, but I am the person in the company who is constantly testing my inks as well as competitors. I can tell you that our products were used by Marsha and Roland Winbeckler on the ICES Show cake.

I will be glad to answer any questions for you honestly and will take as many questions for you as you need.


Debbie you sound simply AMAZING!! We have one cake supply store locally that I've been purchasing from and I LOVE the owners, hate the one full time help! So rude to my kids and I that I now am looking into buying an edible ink printer. I've contemplated this for months as I've only been doing cakes about a year but recently started full timing it! I am so impressed with your knowledge, referrals, and willingness to help I wish I could afford to purchase my printer direct from you, but sadly I simply cannot afford to 😢, lol! My question is if I can find either Cannon ones you recommend in my budget (eek) then can I still call for tech support if I'm purchasing my paper and ink supplies through you? I know you cannot warranty my printer but just still crave this exceptional Debbie service everyone raves about. It truly makes this more fun to have knowledgable customer service who don't make you feel like a waste of their time!!
post #28 of 65

I'm looking into buying an edible printer for my daughter for Christmas. It's been on her list for a few years, as she decorates cakes.

 

I called both Canon and Epson was told they do not make edible printers, nor do they make edible inks. I'm guessing that you are using their standard business/home office printers, and using inks created by other manufacturers--is this the case? Does using these inks violate the warranty on the printers you recommend? Since ink cartridges are very specific to the printer that uses them (different printers use different ink cartridges) they must be refilled manually, is this the case? Since you can't wash printers what sort of hygiene issues are there?

post #29 of 65

The best one on the market right now, is the Canon MG5350 - Scan-Copy-Print, tried and tested by us and all our customers. 

 

@Ellenmm, its a standard printer where the ink cartridges are removed and replaced with edible ink.

 

When your printer is bought from a cake decorating company, only edible inks are supplied.

 

These edible inks are not re-fillable, you will need to buy a full set of edible inks once they are finished.

 

Your warranty is for the printer you buy from the company, once you put a set of normal ink cartridges, then your warranty becomes void.

 

We have a printer start up package which includes the Printer, Kosher edible inks and Pack of 25 A4 Edible Icing sheets.

Web Content Specialist & Blogger at The Sugar Shack: www.sugarshack.co.uk

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Web Content Specialist & Blogger at The Sugar Shack: www.sugarshack.co.uk

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post #30 of 65
Quote:
Originally Posted by ellenmm View Post
 

I'm looking into buying an edible printer for my daughter for Christmas. It's been on her list for a few years, as she decorates cakes.

 

I called both Canon and Epson was told they do not make edible printers, nor do they make edible inks. I'm guessing that you are using their standard business/home office printers, and using inks created by other manufacturers--is this the case? Does using these inks violate the warranty on the printers you recommend? Since ink cartridges are very specific to the printer that uses them (different printers use different ink cartridges) they must be refilled manually, is this the case? Since you can't wash printers what sort of hygiene issues are there?

 

Hi Ellenmm

Canon and Epson do not sell an "edible printer" directly, you have to either purchase the printer on your own that is compatible and add the edible supplies or you purchase from an edible printing company.  But before we go there, I want to be sure that your daughter will be using the printer regularly.  Regularly means once every week to two weeks.  If not, it is not a wise purchase for her. Printers must be used regularly in order to be worth while.  Edible printing supply companies create an edible package which includes the edible ink, paper and printer, and a warranty which will vary by company.  The edible printing supply companies will offer different services.  For example, some companies will only service the printers they sell, other companies like ours we help anyone.  We don't care where you bought your printer, however, we cannot pay for what may be the problem if it isn't under our warranty. But you better believe we will try to help you the best we can.  Refilling varies by manufacturer and is not full proof with any companies.  Some companies allow for refilling directly in the printer, like ours, and others you have to remove the cartridge for refilling.  Using edible inks does not legally void the warranty by the original manufacturer, but they like to make you think so. Either way, it makes service difficult when you do have a problem.  These edible printers are a standard in the industry in commercial bakeries as well as home based cottage businesses and are generally accepted as not having hygiene issues unless you use them with non edible inks. I hope this is helpful and will be glad to assist you in any way I can. Thanks

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply
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