Cake Central › Cake Forums › Cake Talk › Cake Disasters › Edible Image Nightmare
New Posts  All Forums:Forum Nav:

Edible Image Nightmare - Page 2

post #16 of 25
I print EI's here at my shop every day. Here are the problems I see with your EI:
1)The inks are really dark, which means there is a TON of ink on that image, making it next to impossible to remove it from the backing.
2)The sheet type you have is especially difficult to remove if you don't do it regularly because of the "tattered" edges.

After quite a few customers calling me with these type EI disasters, I started removing the images for the customers before they even left the store. Depending on the image, I will put it on parchment paper to keep it from re-sticking, or just lay it back on the original backing. I haven't had a customer call with a problem since.

The responses earlier about using the edge of the counter and the fridge to make it remove are both spot on. The fridge works better with heavier inks, i've found, than does the counter edge. However, be very careful not to leave it in the fridge too long (more than 15 minutes at the absolute longest) or it will crack.

Finally, next time you order an image, ask if they use a new style paper that doesn't have the tattered edges, prints to the edge, and removes by just a simple peel, no matter how much ink is on it. We use this paper now for all of our images and it is a dream.

But really, I think your transfornmer turned out just right without the image. I recognized it as bumblebee before I even began reading what went wrong.
Visit our online store for cake, candy & kitchen supplies at www.cakecandykitchen.com and check out some of my work at www.sweetpeachcakes.com
Reply
Visit our online store for cake, candy & kitchen supplies at www.cakecandykitchen.com and check out some of my work at www.sweetpeachcakes.com
Reply
post #17 of 25
You all should check out the premium icing sheets. This would eliminate all the problems you are having

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply
post #18 of 25
yes icingimages! the premium sheets are the ones I swear by now (i have your system in my store) and they have solved every problem my customers have ever had with the sheets. I still have to let the ones ladden with ink dry a little longer, but overall the premium sheets (especially the ingenious round ones....thanks so much) are FABULOUS!
Visit our online store for cake, candy & kitchen supplies at www.cakecandykitchen.com and check out some of my work at www.sweetpeachcakes.com
Reply
Visit our online store for cake, candy & kitchen supplies at www.cakecandykitchen.com and check out some of my work at www.sweetpeachcakes.com
Reply
post #19 of 25
Ok. Not to hijack, but I'm about to. I've been using Kopy Cake and haven't had a problem. But the shipping is as expensive as the sheets. So I went to your icingimages, and I tried to look for icing sheets, but my printer doesn't come up under the choices. I have an Epson (LOVE IT!!!) and it's a 4 cartidge. Do I choose the Canon 4 cartridge instead? Does it make a difference in the icing sheets themselves????

Thanks!!!!
Eat Smart... Eat Cake!!!
Reply
Eat Smart... Eat Cake!!!
Reply
post #20 of 25
Thread Starter 
Quote:
Originally Posted by icingimages

You all should check out the premium icing sheets. This would eliminate all the problems you are having



We have decided to get one of of the systems for ourselves and didn't know about you guys until this post. I will definitely be ordering one shortly.
post #21 of 25
I've been dealing with icing images for 3 years now and I can't say enough good things about their customer service (which is really crucial when dealing with ink, printhead problems, etc.)...and the premium quality is by far, the only way to go. Bonus: They are a dealer for SugarVeil!
Visit our online store for cake, candy & kitchen supplies at www.cakecandykitchen.com and check out some of my work at www.sweetpeachcakes.com
Reply
Visit our online store for cake, candy & kitchen supplies at www.cakecandykitchen.com and check out some of my work at www.sweetpeachcakes.com
Reply
post #22 of 25
Quote:
Originally Posted by icingimages

Depending on the type of icing sheet will determine the problems that you had. My guess is that the icing sheet was thin and the amount of ink that was used for the transformer caused the image to merge to the backing. You were fighting an endless battle. Both were good ideas. I would talk to the bake shop you got it from as they deal with it all the time. The freezer method is great, but no more than 5 seconds. Rolling it on the counter top helps it release, but with the amount of ink and a thin icing sheet coupled with your humidity, I would recommend a differnt brand of icing sheet.



GOOD INFO! Thanks!
~Lisa
Reply
~Lisa
Reply
post #23 of 25
Before I bought my own printer I use to order them from a cake shop and they were always easy to peel except for the one time that they got (the store) a defective batch and the image wouldn't peel!! It was very frustrating, but I told her and she inmediatelly replaced them for me....very nice of her! I'm still her faithfull customer for other stuff icon_smile.gif
"Life is short...eat cake!"
Reply
"Life is short...eat cake!"
Reply
post #24 of 25
Ok, I must say that I absolutely love my customers! They are absolutely the best! I must brag though, I was talking to one of them today and she goes way back with me. I remember being on bed rest during the time I was pregnant with my now 7 year old and I had to run my business from my bed while my dad ran the steps to fill and ship orders! At any rate, I want to answer this post:
Quote:
Originally Posted by mommyle

Ok. Not to hijack, but I'm about to. I've been using Kopy Cake and haven't had a problem. But the shipping is as expensive as the sheets. So I went to your icingimages, and I tried to look for icing sheets, but my printer doesn't come up under the choices. I have an Epson (LOVE IT!!!) and it's a 4 cartidge. Do I choose the Canon 4 cartridge instead? Does it make a difference in the icing sheets themselves????

Thanks!!!!


You can choose any printer, just dont order the ink since it wont be compatable. Then it will bring up the icing sheets. Call if you have questions.

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply
post #25 of 25
I took the chance and ordered 100 the other day anyway. Glad to hear that I didn't make a mistake!!! Looking forward to the shipment!!!

Thanks again!
Eat Smart... Eat Cake!!!
Reply
Eat Smart... Eat Cake!!!
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Disasters
Cake Central › Cake Forums › Cake Talk › Cake Disasters › Edible Image Nightmare